National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
The Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority.
We are seeking motivated individuals to begin a rewarding career in the insurance industry as Claims Adjuster Trainees! In this role, you'll be responsible for investigating and verifying the details of automobile accidents, including obtaining police reports, collecting witness statements, confirming coverage, and determining liability. The ideal candidates are detail-oriented, enjoy investigative work, and are passionate about helping others navigate challenging situations. This is an in-office position located at either our Charlotte or Winston-Salem, NC offices, with the next training class starting in July.
Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
Identifies customer needs and works to meet those needs using appropriate customer service skills
Applies a basic understanding of systems and technology used within the company
Partners to determine subrogation or fraud potential and how to handle
Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
Begins recognizing and identifying body parts of a vehicle and other potential property damage
This job does not have supervisory duties.
Skills
Automobile Accidents, Call Center, Customer Service, De-Escalation, Detail-Oriented, Insurance Industry, Insurance Policies, Investigative Thinking, Multitasking, Negotiation, Stress Management
Compensation
Base compensation offered for this role is $22.84 -$29.57 hourly and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role.
Joining our team isn't just a job it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger a winning team making a meaningful impact.
Claims Adjuster Trainee - North Carolina • Charlotte, NC, United States
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