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Syntricate Technologies
Senior Business AnalystSyntricate Technologies • Iselin, NJ, United States
Senior Business Analyst

Senior Business Analyst

Syntricate Technologies • Iselin, NJ, United States
30+ days ago
Job type
  • Full-time
Job description

Senior Business Analyst Pos/Otc Data

Location: Hybrid/ Iselin, NJ 2 days a week. Key Requirements:

  • Sr. Business Analyst with POS/OTC and product sales experience.
  • Experience working with POS systems and understanding POS data processing.
  • Strong stakeholder management skills to gather requirements, document business processes, and identify improvement opportunities.
  • Use cases identified; need to determine how to best leverage clean, reliable POS data.
  • Ability to analyze, document, and automate POS data processing.
  • Familiarity with ERP (SAP or Oracle) but won't need to be in the system.
  • Understanding of master data (customer, product, etc.).
  • Excellent documentation and process mapping skills.
  • Experience working with global teams and interacting with executive leadership and managers.
  • Ability to ask the right questions and facilitate requirements gathering sessions.

Job Description:

We are looking for a Senior Business Analyst with expertise in Point of Sale (POS), Over-the-Counter (OTC) transactions, and Product Sales Data to join our team. The ideal candidate will have a strong background in business analysis, data management, and process optimization, with a deep understanding of ERP systems (SAP or Oracle) and master data structures. This role focuses on analyzing sales data, enhancing operational efficiencies, and supporting business decision-making through well-documented processes and insights.

  • Analyze and optimize POS and OTC sales processes, ensuring efficient data flow and accurate reporting.
  • Collaborate with business and IT stakeholders to gather, document, and refine business requirements for POS, OTC, and product sales data initiatives.
  • Work closely with ERP teams to ensure seamless data integration, though direct system operation is not required.
  • Ensure the accuracy and consistency of master data related to customers, products, and pricing.
  • Conduct data analysis and reporting to identify sales trends, operational inefficiencies, and opportunities for process improvements.
  • Develop detailed documentation, process maps, and workflows to support business operations and technology teams.
  • Support the implementation of new POS functionalities, sales programs, and pricing models.
  • Assist in data validation and quality control efforts to maintain integrity across systems.
  • Participate in UAT (User Acceptance Testing) for system enhancements related to sales data and POS transactions.
  • Act as a bridge between business users and IT, ensuring that business needs are effectively translated into technical solutions.

Required Skills & Experience:

  • 5+ years of experience as a Business Analyst, preferably in retail, pharmaceutical, or consumer goods industries.
  • Strong expertise in POS and OTC sales processes, with a focus on data management.
  • Familiarity with ERP systems (SAP, Oracle, or similar)no direct system operation required but must understand integration points.
  • In-depth knowledge of master data management (customer, product, pricing, etc.).
  • Excellent process mapping, workflow documentation, and business process optimization skills.
  • Strong experience in data analysis and reporting tools (Excel, Power BI, Tableau, or similar).
  • Ability to translate business requirements into functional specifications.
  • Experience in working with cross-functional teams, including IT, sales, finance, and operations.
  • Strong communication skills to facilitate discussions between technical and non-technical stakeholders.
  • Bachelor's degree in Business, Information Systems, or a related field; certifications like CBAP or PMI-PBA are a plus.

Preferred Qualifications:

  • Knowledge of data governance and data quality best practices.
  • Understanding of pricing models, sales forecasting, and revenue management.
  • Exposure to customer loyalty programs, CRM, and omnichannel retail strategies.
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Senior Business Analyst • Iselin, NJ, United States

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