The main function of a Claims Adjuster is to investigate, analyze, and determine the extent of insurance company's liability to determine how much compensation is needed/required.
Analyze first reports to determine nature of loss, coverage provided, and scope of damage; promptly contact insureds; Inspect and document damage, Meet with insured or their representative, promptly and properly develop the file to provide accurate and timely investigation and loss analysis. Maintain an active diary; monitor diary to achieve timely development of file and timely disposition of the claim; Recognize and pursue recovery where possible; adhere to all statutory regulations and unfair claim practices act; Effectively communicate with all internal and external customers, travel outside territory to assist other offices with catastrophic events; and directly handle mold claims.
Knowledge of insurance contracts, investigative techniques, legal requirements and regulations. Ability to work with a wide spectrum of people; Develop and maintain strong business relationships with internal and external customers; Knowledge of current construction methods and costs; Ability to write estimates, use estimating software, and complete a dwelling and/or commercial building valuation; Excellent written and verbal communication skills; Customer service orientation; strong analytical and negotiation skills.
High school diploma or Bachelors degree 10+ years experience required.
Claims Adjuster-Los Angeles, CA • Los Angeles, CA, United States
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