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Program AssistantHireTalent • Downey, CA, United States
Program Assistant

Program Assistant

HireTalent • Downey, CA, United States
5 days ago
Job type
  • Full-time
Job description

Program Assistant

SoCal Gas seeks an experienced Program Assistant to support its Energy Resource Center. Day-to-day activities include:

  • Provide comprehensive support to Program Team Leads, Supervisors, and Advisors in the execution of residential and commercial initiatives.
  • Process customer requests efficiently and coordinate with external vendors to ensure timely service delivery.
  • Assist in the development and refinement of program procedures to enhance operational effectiveness.
  • Perform accurate data entry and utilize various computer systems to support program functions; maintain organized and up-to-date filing systems.
  • Communicate program-related information clearly and professionally, both verbally and in writing, to internal teams, vendors, and customers.
  • Respond to customer inquiries via phone, live chat, and email, ensuring a high level of service and satisfaction.

Desired Qualifications:

  • Associate's degree or equivalent education required.
  • Proven experience in accounting, record keeping, and managing filing systems.
  • Proficient in Microsoft Excel and database management tools.
  • Strong computer literacy with the ability to quickly learn and adapt to new software platforms.
  • Excellent planning and organizational skills, with attention to detail and the ability to manage multiple tasks efficiently.
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Program Assistant • Downey, CA, United States

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