HR Generalist-Employee Relations Specialist

Human Resources Generalist

Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are seeking individuals that will thrive in a patient-centric dynamic environment. If you are an attentive listener, fast-thinker, and problem-solver, with the ability to relate to different people, you are a match for CCS.

The Human Resources Generalist provides broad support across key HR functions, with a focus on employee relations, onboarding, compliance, recruitment assistance, and employee engagement initiatives. The successful candidate will report directly to the Human Resources Manager. The role is hybrid, and the individual must be open to frequent travel.

Alaska, California, Colorado, Delaware, Hawaii, Idaho, Maine, Montana, Nevada, New Hampshire, New York, North Dakota, Rhode Island, South Dakota, Vermont, Washington, Wyoming, Illinois residents are not eligible.

Responsibilities

• Serve as a trusted resource to employees and managers on topics such as performance management, workplace concerns, policy interpretation, and involuntary separations.
• Support a structured offboarding process, including exit interviews, feedback analysis, and compliance with equipment return procedures.
• Handles employee relations matters in partnership with the Human Resources Manager.
• Assist with coordination of Affirmative Action documentation and reporting.
• Support the development, rollout, and compliance of HR policies and procedures in alignment with applicable laws and internal standards.
• Create and maintain employee files upon completion of the onboarding process.
• Manage the full I9 process, including timely completion, E-Verify compliance, regular audits, and staying current with changes in laws and regulations.
• Conduct monthly OIG/EPLS checks and coordinate annual license verifications with recruiting.
• Maintain and update internal HR platforms (e.g., HR SharePoint, Viva Engage) with relevant documents and resources.
• Coordinate employee engagement and recognition programs, including service awards and organization charts.
• Conduct monthly processing of HR invoices.
• Manage all unemployment hearings and inquiries, along with handling employment verification requests.
• Oversee labor law postings at all sites and ensure timely updates via poster vendor.
• Maintains knowledge of personnel policy and procedure and federal and state laws regarding employment practices.
• Maintains a high degree of confidentiality at all times due to access to sensitive information.
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department.
• Follows all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements.
• Abides by all regulations, policies, procedures, and standards.

Desired Outcomes

• Exercises appropriate cost control measures.
• Maintains positive internal and external customer service relationships.
• Maintains open lines of communication.
• Plans and organizes work effectively and ensures its completion.
• Meets all productivity requirements.
• Demonstrates team behavior and promotes a team-oriented environment.
• Actively participates in Continuous Quality Improvement.
• Represents the organization professionally at all times.

Qualifications

• Two years or more of experience in employee relations or a similar HR role.
• Education Bachelor's degree and or equivalent combination of education and/or experience.
• Human Resources certification a plus.
• Proficient with Word, Excel, Outlook, and PowerPoint.
• Excellent written and verbal communication and interpersonal relation skills.
• Results oriented work ethic with a competitive drive to be the best.
• Strong attention to detail in every situation.
• Good reasoning, multi-tasking abilities, and time management.
• Maintains a professional, friendly manner at all times when dealing with employee-related issues.
• Previous experience with ADP or other enterprise HRIS systems required.

Values

Certainty-The lives of the individuals we serve depend on our ability to execute. We commit to doing this every day.

• Use appropriate methods and a flexible interpersonal style to help build a cohesive and collaborative team based on a foundation of trust and transparency. Deliver what you commit to.

Compassion-We understand the burdens of patients and their loved ones and channel this into a relentless pursuit of customer satisfaction in every part of our business.

• Ensure that the patient is the driving force behind business decisions, implementing service practices that meet the needs of both the patient and the organization. Treat other the way you want to be treated.

Advancement-We are endlessly looking for ways to progress and become more innovative in all things we do.

• Encourage innovative approaches for addressing opportunities and facilitating change, driving cross-functional alignment to accomplish goals. Speak the truth.
• CCS is an EEO/AA Employer. M/F/D/V