Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
Provide impeccable customer service
Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
Adhere to all international importing and exporting regulations.
Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers.
Process agency brokerage shipments.
May handle remote filings
Ensure all government and organizational policies are followed.
Performs other duties as assigned. Paid Training Provided.
HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.
A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.
Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.
Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.
Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.
Preferred Qualifications: Intermediate or above experience with Computer, MS Office Suite, multiple screens/monitors, data entry, customer service, systems and web research. Experience working remote with minimum supervision meeting production goals. Job will require onsite work for 5 weeks, or until productivity and accuracy standards are met. Thereafter, work from home options will become available based upon company needs.
Pay: 18.87
Shift: Monday-Fri 8am to 5pm. Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary.
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.
Customs Trade Coordinator • Springfield, MO, United States
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