Rehabilitation Service Aide

Rehabilitation Services Aide (RSA)

Are you dependable, calm under pressure, and committed to supporting others during critical hours? Join us as a Rehabilitation Services Aide (RSA) and play a vital role in the overnight care and support of adults in our 24-hour supervised housing programs. This is a rewarding opportunity to contribute meaningfully in a stable, team-oriented environment where structure and compassion go hand in hand.

As an RSA, you'll be the consistent and reassuring presence in our residential sites overnight. While clients rest, you'll ensure a safe, clean, and supportive environmentready to respond to any issues that arise and maintain detailed documentation that drives quality care.

Key responsibilities include:

• Deliver direct care aligned with client treatment plans and maintain accurate, timely service notes in compliance with agency standards.
• Conduct routine safety checks, particularly overnight bed checks, and respond to client concerns, behavioral issues, or crises with sound judgment.
• Develop therapeutic rapport with clients while maintaining professional boundaries.
• Monitor and report physical or behavioral changes, including adverse medication reactions.
• Use emergency systems appropriately, including 911 and the internal on-call structure.
• Maintain orderly and clean shared spaces in the facility to promote safety and comfort.

Team collaboration and documentation include:

• Participate in staff meetings, required trainings, and interdisciplinary communication.
• Log all significant events or observations using shift reports, communication logs, or incident reports.
• Monitor client self-administration of medications per policy, maintain the medication cart, and report errors when necessary.
• Observe and follow infection control practices and support general site maintenance protocols.
• Uphold all client rights and confidentiality standards as outlined by HIPAA, the Mental Health Code, and agency policies.

Requirements include:

• Minimum age: 21 years.
• High school diploma or GED required.
• Valid driver's license in good standing and reliable transportation to/from work.
• Strong problem-solving, interpersonal, and crisis de-escalation skills.
• Ability to work independently within structured systems and accept supervision.
• Experience with adults or children in service-based settings preferred.

Physical requirements include sitting (approx. 6 hours), standing, walking, bending, stair climbing, and lifting up to 30 lbs. It also includes pushing or pulling loads up to 50 lbs. Reasonable accommodations are available for qualified individuals with disabilities.

The overnight setting is typically calm and quiet, offering focused work time, with moderate activity levels during early morning transitions. RSAs must remain fully engaged during their shiftspersonal tasks, hobbies, or caretaking responsibilities cannot be performed while on duty.

Benefits include:

• 19 days of paid time off (PTO) annually.
• Comprehensive prescription, medical, dental, and vision insurance eligibility begins after 30 days of employment.
• Aflac supplemental insurance options to enhance your coverage.
• Short-term and long-term disability insurance effective after 30 days.
• 401(k) retirement plan with a 3% employer match after one year of service.
• Ongoing training and professional development opportunities.

At Stepping Stones of Rockford, we are mission-driven and outcome-focused. You'll be part of a professional, supportive, and resilient team dedicated to empowering individuals with mental health needs to reach their full potential. As an RSA, your role is not only essential it's transformative.

If you're looking for a stable, meaningful overnight role with opportunity for growth, a supportive team, and a full benefits packagethis is your next career move. Apply now and be part of something bigger.