Our mission: To ensure critical power is available when the world needs it.
Company overview: Founded in 1953, Avtron has a long history of manufacturing market leading power test solutions. Now with a global footprint and sales into some of the largest industrial projects, Avtron will continue to push the envelope of what's possible in the electrical test environment. Avtron Power Solutions manufacture and distribute market leading load bank solutions for mission critical applications. We have the largest portfolio in the industry and can meet the highest load testing standards with our intelligent SIGMA load bank control system.
Position summary: We are seeking a detail-oriented and analytical Order Analyst to manage and monitor all customer orders that are placed on hold. This role is essential in ensuring smooth and timely order processing by identifying the root causes of holds, coordinating resolution efforts, and reporting on trends and key metrics. The ideal candidate will work closely with Sales, Finance, Operations, and Customer Service teams to drive issue resolution and improve order cycle efficiency.
Duties and responsibilities:
Responsibilities:
Monitor order holds:
Root cause identification & escalation:
Reporting & communication:
Process improvement:
System accuracy & documentation:
Minimum qualifications:
Key competencies:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Order Analyst • Cleveland, OH, United States
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