Labor and Employee Relations Advisor

Labor And Employee Relations Advisor

Have you been keeping your eyes open for a new opportunity? Would you like to join a Fortune 5 company, as part of the CVS Health Colleague Relations team? Then the Labor and Employee Relations Advisor role could be the perfect fit for you!

We are seeking a human resources professional who is an expert in California Labor Law? As a Labor and Employee Relations Advisor at CVSHealth, you will be responsible for supporting a designated business unit by providing advice, consultation and guidance to leaders and employees on the application of CVSHealth policies and practices. This team responds to a high volume of routine requests and escalated employee relations concerns from leaders and employees. As a Labor and Employee Relations Advisor, you will support resolution of these issues while mitigating risk and adverse exposure to the company.

The Ideal Candidate:

The role provides proactive support and intervention to promote a positive employee relations culture, while partnering collaboratively with various cross-functional stakeholders (e.g., Labor Relations, HR Business Partners, Compliance, Legal, etc.). The Advisor will serve as a labor relations subject matter expert to support business unit leaders with employees covered by a collective bargaining agreement (CBA) in the state of California. They will effectively manage a caseload of grievances and workplace inquiries while assisting leaders with coaching, corrective actions, and terminations. This role requires meeting case management metrics, such as closing cases within a certain timeframe and following established CBA and case management processes.

Pay Range

The typical pay range for this role is:

Minimum: 60,300

Maximum: 130,000

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

• 5+ years of experience including, but not limited to the following:
• Direct experience interacting with labor unions and advising on labor relations matters in the state of California. Experience must include management and disposition of grievances; participation in labor arbitrations and collective bargaining is a plus.
• Direct experience managing, advising, and resolving employee relations cases (e.g., performance management, attendance, employee misconduct, employee complaints, discipline and termination).
• Experience conducting workplace investigations and utilizing case management systems (i.e., Salesforce)
• Knowledge of labor and employment laws, rules, and regulations for the state of California.
• Knowledge of federal labor and employment laws, rules, and regulations.
• Ability to travel as needed.

Preferred Qualifications

• Ability to assist and advise on the development of employee/labor relations trends and insights for leaders and HRBPs.
• Proven analytical skills, critical thinking, decision-making and problem-solving capabilities.
• Excellent oral and written communication skills; strong interpersonal skills including expertise in conflict management, investigation, negotiation and influencing.

Preferred Certifications or Licenses:

• Dispute Resolution
• Mediation
• EEO Investigations
• PHR/SPHR
• CP/SCP (SHRM)

Education

Bachelor's degree or equivalent amount of experience and education.

Business Overview

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.