Insurance Investigation Officer 1
The Ohio Department of Insurance (ODI) was established in 1872 as an agency charged with overseeing insurance regulations, enforcing statutes mandating consumer protections, educating consumers, and fostering the stability of insurance markets in Ohio. Today, the mission of the Ohio Department of Insurance is to provide consumer protection through education and fair but vigilant regulation while promoting a stable and competitive environment for insurers.
The agency's Fraud & Enforcement Division was established to ensure all Ohio insurance laws are abided by and enforced. The Division is responsible for conducting administrative and criminal investigations related to unauthorized insurance transactions, agent misconduct and insurance fraud.
The Fraud & Enforcement Division is seeking a creative, self-motivated professional with a strong work ethic to fill an Insurance Investigation Officer 1 position within its Enforcement Unit.
As an Insurance Investigation Officer 1 within the Enforcement Unit, your key responsibilities would include, but not be limited to:
- Analyzing less complex allegations of agent misconduct and unlicensed insurance activities.
- Conducting administrative investigations related to violations of Title 39 of the Ohio Revised Code.
- Gathering information, documents and/or evidence, using a wide variety of techniques.
- Interviewing complainants, suspects, witnesses, insurance company representatives, policyholders, etc.
- Preparing investigative reports documenting the outcome of investigations conducted.
- Testifying during administrative proceedings.
- Representing the division during industry or law enforcement meetings and conferences.
- Advising insurance companies, insurance agents and members of the general public about the Department's laws, rules, policies and procedures.
- Performing other duties as assigned.
Unless required by legislation or union contract, the final candidate can expect to be paid at the lowest step in the pay range (step 1). As an Insurance Investigation Officer 1, you will receive a raise after six (6) months and yearly step increases until you reach the top level of the pay range. There may also be possible cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service.
This position is designated as telework eligible. The agency has a hybrid work model (i.e., working in the office and working from home on a schedule based on operational need). As such, successful candidates must have and maintain internet at their remote location during normal working hours. In addition, employees must reside in Ohio and within a reasonable distance from the Department location to respond to workplace reporting requirements.
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website!
Completion of undergraduate core program in business, insurance or criminal justice; 6 months experience Or 6 months training in operation of computer terminal &/or personal computer.
Or 2 years experience in insurance field or insurance related entity (e.g., sales; marketing; claims adjuster; investigations); 6 months experience or 6 months training in operation of computer terminal &/or personal computer.
Or 2 years experience in law enforcement which included 12 months experience in conducting investigations; 6 months experience or 6 months training in operation of computer terminal &/or personal computer.
Or equivalent of Minimum Class Qualifications For Employment noted above.