Admissions Coordinator

Position Summary: Admission Coordinator I respond to all inquiries related to treatment at Discovery in a professional manner in an effort to achieve a commitment to care from all qualified inquiries and providing appropriate referrals for those who are not. Essential Job Functions: * Follow the checklist to ensure all steps to an admission have been properly taken * Keep referral information up to date and in an accessible location. * Effectively discern if a caller meets initial criteria (within 2-3 minutes) * Efficiently refer caller out to network partners if and when they fail to qualify * Speak passionately about the program while controlling the flow and direction of the call * Ability to efficiently gather pertinent information in initial call while inputting in CRM * Obtain referral and treatment team information * Gather all insurance info and promptly initiate verification process * Properly educate families on levels of care and Medical Necessity noting difference between benefit and authorization * Keep family engaged in communication and informed of next steps * Conduct pre-admission screenings * Gather medical data/records * Gather clinical data and treatment team information * Identify clinical or medical red flags and alert appropriate personnel * Obtain appropriate approvals when indicated (medical, clinical, etc.) * Achieve permission/initiate Single Case Agreements (SCA)/discounts/payment plans * Proper coordination with business office and management personnel to complete SCA * Communication with house regarding admissions and receive mutually agreeable admission time * Confirmation call and email sent to family that covers admit time, house, location, insurance, necessary funds and next point of contact * Generate EHR record for incoming client * Admission paperwork complete and in compliance * Accurate and timely notations in CRM and EHR and all supporting data uploaded Knowledge, Education, Experience: * High School Diploma or equivalent * Office etiquette * Excellent computer skills and in particular a high level of proficiency with Microsoft Office (Word, Excel, PowerPoint) Employment Status: Full-Time Schedule: Monday-Friday 1:30pm-10pm Work Location: On-Site Compensation: Pay Range: $18-29/hr.