Director, Consulting

Director, Integration Program Management Office (PMO) Project Lead

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are seeking an experienced Integration Program Lead to join our Consulting practice in a full-time role with one of JLL's premier financial services clients. Our Consulting practice combines forward-thinking strategy development, practical implementation, and structured program management. As a result, we deliver creative, cost-effective, streamlined solutions that not only look good on paper, but work in practice helping our clients achieve lasting competitive advantage.

In this role, you will primarily serve as a Program Management Office (PMO) Project Lead supporting campus transformation initiatives in the San Francisco market. As part of a Global Integration Program Team, you will also support broader transformation initiatives focused on end-to-end organizational process improvements, integrated governance frameworks, and additional PMO efforts across regional implementation teams and construction and consolidation projects.

The Director will be responsible for managing individual projects and workstreams within the Integration Program framework, with oversight and support from the Global Integration Program Lead. While the bulk of responsibilities will be leading the PMO effort for the San Francisco market, additional accountabilities may include leading regional integration forums, owning updates to the regional councils, and acting as the point person to develop regional process improvement report-outs for key leaders and stakeholders (among other things). The ability to be self-sufficient, accountable, responsive, and comfortable with direct client interactions will be paramount to success in this role, as well as knowing when to pull in the Integration Team Lead for support.

What This Job Involves

• Lead, shape, and govern a cross-functional team across real estate and non-real estate partners to drive progress via a unified program following the guidance of the Global Integration Program
• Stand up structured PMO standards, governance, methodologies, engagement models, and tools for cross-functional program execution across construction projects and regional execution
• Establish stakeholder mapping across partners, business units, and leadership, acting as the single point of aggregation and dissemination of information across all parties
• Build and present data-driven insights and shape communications and reporting to translate operational issues and updates into relevant stories for executive and business unit consumption, enabling quick, effective decisions and alignment
• Onboard all cross-functional team members and leaders and evolve the program to ensure sustained active participation and engagement
• Design and lead large interactive workshops to encourage collaboration and enable joint objectives and priorities across cross-functional participants
• Oversee and advise on major real estate and workplace consolidation activities from strategy through planning, construction, and implementation
• Work with the Program Core Team and workstreams to assemble consolidated roadmaps, operational plans, risk trackers, action plans, and reporting templates (in alignment with Global Integration Program guidance)
• Manage program interdependencies, risks, and issues, and other escalations across multiple concurrent workstreams and initiatives
• Act as a trusted advisor to program sponsors and functional leads, providing strategic guidance on operational and strategic challenges and helping them navigate complex conversations and decisions
• Support program teams in translating business operational requirements into planning and programming requirements
• Develop and monitor program performance metrics, KPIs, and dashboards to track program health
• Compile and analyze program lessons learned, improvement opportunities, and stakeholder feedback to identify strategic recommendations
• As part of the Global Integration Program Team, actively participate in team meetings and support regional program integration, process improvements, and other PMO projects as needed

Key Competencies

• Executive presence: Strong communication skills, with the ability to proactively identify opportunities to engage stakeholders and to command respect, influence, and build credibility with lines of business, program sponsors, and senior stakeholders
• Strategic program thinking: Capacity to develop innovative program management and stakeholder engagement solutions for complex program delivery challenges
• Project and program management and real estate/workplace foundations: Strong understanding of tools and methodologies from diverse approaches (e.g., Waterfall, Agile) to develop optimal solutions
• PMO adaptability: Flexibility to scale program management operations in dynamic environments and adjust governance frameworks to changing program needs
• Program leadership and acumen: Ability to apply program governance principles to guide program teams, mentor program managers, and drive portfolio initiatives to successful completion
• Multi-hatted team player: Ability to lean into ad hoc efforts as needed and take ownership of multiple initiatives across varying landscapes

Desired Experience and Technical Skills Required

• Extensive experience in establishing and leading large-scale workplace transformation programs and coordinating cross-functional program delivery teams
• Exceptional leadership and organizational skills, adept at managing multi-disciplinary teams and programs
• Understanding of end-to-end real estate and construction project delivery from feasibility to commissioning, including workplace strategy
• Strong change management expertise and experience applying change management principles to stakeholder engagement
• Bachelor's degree required; PMP/MSP certification and advanced degree in a relevant field preferred
• 7+ years of relevant experience in program leadership/management roles with a focus on workplace/real estate programs
• 25% travel may be required

What You Can Expect From Us

You'll join an entrepreneurial, inclusive culture one where we succeed together, across the desk and around the globe, where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits, and pay. We'll offer you a competitive salary and benefits package.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...

Apply today!

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

150,000.00 190,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote Chicago, IL, New York, NY, San Francisco, CA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay