Customs Data Analyst Specialist

Customs Data Analyst Specialist

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Wilhelmsen Ships Service is seeking a Customs Data Analyst Specialist to support import compliance and customs operations across the U.S. and Canada. This role focuses on analyzing and improving data related to duties, tariffs, and trade programs to drive cost savings and operational efficiency.

The ideal candidate will build and maintain reports, data pipelines, and automation tools to support accurate, timely decision-making. This position works closely with internal teams such as Supply Chain, Operations, and Finance, as well as external partners including customs brokers and 3PL providers.

Reporting to the Customs and Forwarding Manager, this role plays a key part in ensuring compliance, improving processes, and optimizing customs-related costs.

Why Should You Apply?

Fun and diverse workplace

Competitive pay and benefits package

Generous paid time off

Great opportunities for advancement

Main Responsibilities

• Build, maintain and continuously improve customs data sets covering imports, exports, internal transfers and duty-recovery activities (including duties, tariffs, ADD/CVD, MPF, HMF and related charges).
• Consolidate data from brokers' systems, ACE reports, IFS, freight providers and 3PLs into standardized formats suitable for analysis and audit.
• Perform data mining and data quality checks to identify gaps, inconsistencies, and anomalies in customs-related data (e.g. mis-classified HTS, inconsistent units of measure, missing country codes, missing signatures).
• Develop regular and ad-hoc reports/dashboards (e.g. in Excel, Power BI or similar) to Duties and trade remedies paid, Liquidation status and timelines, Duty drawback opportunity pipeline, Storage/hold charges and other customs-related costs.
• Design and maintain automation solutions (queries, templates, macros, Power Query/Power Pivot flows, or similar tools) to streamline recurring customs data tasks (e.g. monthly duty summaries, drawback support files, 7514/7511 support lists).
• Collaborate with IT / IFS support to improve data capture and system configurations that affect customs compliance (e.g. HTS codes, ADD/CVD flags, country codes, Incoterms, units of measure).
• Document data flows, calculation logic and automation routines so that they are transparent, auditable and can be maintained by the wider Customs team.
• Support the Customs team in performing entry audits by providing clear data extracts and exception reports highlighting potential errors in valuation, classification, tariff treatment or ADD/CVD exposure.
• Provide data and analysis needed for: Post Summary Corrections (PSCs) and Protests, Duty drawback claims and reconciliations, Responses to CBP and other government requests (e.g. CF28/29, desk reviews, audits).
• Assist in tracking and documenting export evidence (e.g. vessel supply deliveries, CBP Forms 7514, master declarations) in coordination with operational teams and 3PLs.
• Produce duty and tariff spend analyses to identify trends, high-impact HTS codes, and priority areas for duty-saving initiatives.
• Support duty drawback providers and external advisors by delivering clean, reconciled data that ties import entries to export/offshore consumption events.
• Assist Finance by providing reconciliation files between customs duties, broker statements, and duty refunds received.
• Inform the organization of data-related changes that impact customs reporting, KPIs or external filings.
• Contribute to the development and maintenance of SOPs, work instructions and data standards within the Customs department.
• Perform other responsibilities within reasonable limits as assigned by the Customs and Forwarding Manager.

Wilhelmsen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Compensation depending on experience starting at $25.00 hourly.