Business Analyst - Agentic AI

Business Analyst Agentic AI

Location: Austin, Texas

Type: Full-time

Department: Technology

Job Summary

As a Business Analyst and Program Management Consultant, you will be a key leader in our digital transformation initiatives. This role is a hybrid of strategic business analysis and tactical program oversight, with an increasing focus on the implementation of Agentic AI and LLM-driven workflows. You will be responsible for defining project scope, gathering requirements, and ensuring that a portfolio of interrelated projectsincluding autonomous AI agentsaligns with business objectives. Your ability to communicate effectively with both business stakeholders and technical AI teams will be critical to the success of the program.

Responsibilities

• Strategic Business Analysis: Partner with senior business stakeholders to identify strategic problems and opportunities for Agentic AI automation. Translate these into detailed, actionable requirements for technical teams to build multi-agent systems.
• Program Management & Execution: Oversee the successful delivery of a portfolio of interconnected projects, ensuring AI agent integration stays on track to achieve overall goals.
• Requirements & Process Definition: Lead requirements-gathering workshops to document business processes, AI reasoning paths, user stories, and functional specifications.
• Stakeholder & Communication Management: Act as the primary liaison between business, AI engineering, and analytics teams to ensure alignment on project scope and AI guardrails.
• Risk & Change Management: Proactively identify program risks, including AI model drift or unintended autonomous behaviors, and develop mitigation strategies.
• Knowledge Transfer & Documentation: Ensure all program knowledge, including prompt engineering logic and process flows, is documented and transferred effectively.

Eligibility Requirements

• Qualifications and Experience
  • A bachelor's degree in Business, Finance, Engineering, or a related field.
  • 7+ years of experience in a business analyst or program management role, with exposure to AI-driven digital transformation.
  • Proven ability to bridge the gap between business needs and technical AI/ML solutions.
  • Experience managing the full lifecycle of complex programs, from initial AI ideation to successful implementation.
  • Exceptional communication and negotiation skills to align stakeholders on AI roadmap priorities.
• Ideal Skills & Experience
  • Methodologies: Experience with Agile (Scrum, Kanban), Waterfall, and Iterative AI Development.
  • Tooling: Familiarity with Jira, Confluence, and exposure to AI orchestration platforms.
  • Data & Analytics: Strong understanding of data concepts, vector databases, and BI tools to effectively guide AI engineering teams.
  • Certifications: PMP, PMI-PBA, or CSM are a bonus; certifications in Generative AI or Machine Learning are highly desirable.

In the US, the target base salary for this role is upto $180,000. Compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. We expect the majority of candidates who are offered roles at our company to fall throughout the range based on these factors

How to Apply

• Click "Apply Now" to submit your resume through our career site
• Be sure to include any relevant experience that aligns with the role.
• Qualified candidates will be contacted by a member of our recruitment team for next steps

About eClerx

eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results. The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here