Talent.com
Shift Digital
Digital Consultant - Bilingual French/EnglishShift Digital • Birmingham, MI, United States
Digital Consultant - Bilingual French/English

Digital Consultant - Bilingual French/English

Shift Digital • Birmingham, MI, United States
3 days ago
Job type
  • Full-time
Job description

Digital Consultant (Bilingual French/English)

Shift Digital is the leader in digital marketing program optimization. Established in 2008 and headquartered in Birmingham, Michigan, our comprehensive solutions help national brands and their local retailers measure, manage, and improve the performance of their digital marketing and sales initiatives.

This position is an entry-level role within Shift Digital with many opportunities for advancement. In this role you will be exposed to client management and Shift Digital's proprietary technology solutions.

Shift Digital offers top-of-the-line medical, dental, and vision benefits including fertility benefits, best in class parental leave, awesome company events and a generous PTO policy plus personal wellness days, community days and more!

Roles & Responsibilities

  • Provide support in French and English for dealerships enrolled in the Dealer Digital Program
  • Build relationships with dealership clients remotely via phone and email
  • Communicate digital program expertise to clients
  • Work with certified vendors to process dealership requests such as enrollments, cancellations, or upgrades
  • Draw key insights from analytics to make product and service recommendations
  • Troubleshoot technical challenges on behalf of clients
  • Manage and maintain brand compliance standards
  • Attend weekly account status meetings to provide updates from Dealer Support team
  • Complete digital health assessments and program growth outreaches as needed
  • Log client information in Salesforce CRM
  • Communicate with account team to troubleshoot issues, provide reporting, and update client records
  • Brief field team members on client history on an as needed basis
  • Meet tight deadlines
  • Manage a multitude of tasks in a timely fashion

Desired Experience & Qualifications

  • Fluency in French Canadian dialect is a requirement
  • Bachelor's Degree required (Focus in Marketing, Business, or Communications are preferred)
  • 1-3 years of relevant industry experience (Marketing, Communications, or Automotive) OR experience in an internship or on-campus organization
  • Previous customer service experience is preferred
  • Comfortable working with unfamiliar technology related to the digital space (ie Salesforce, Lead Management Tools, Websites, etc)
  • An ability to work independently but also be a team player
  • Time management skills and organization
  • Strong verbal communication skills
  • Ability to work well in a fast-paced environment

Shift Digital participates in eVerify - EOE

Create a job alert for this search

Digital Consultant - Bilingual French/English • Birmingham, MI, United States

Similar jobs

A Calling Like No Other

U.S. Marine CorpsOrtonville, MI, US
Full-time

Those who put others before themselves.Who can rise up in the face of danger.This country we call home has been our haven of safety for 250 years.And it's up to us to keep it that way.There's a goo... Show more

 • Promoted

Wealth Consultant

Waldron Private WealthPlymouth, MI, United States
Full-time

Location 177 North Main Street, Suite 200, Plymouth, MI, 48170, United States.Description Requirements Summary. Show more

 • Promoted

Sales Design Consultant

Closets By Design SE MichiganCanton, MI, United States
Full-time

Benefits:401(k) Dental insurance Health insurance Vision insurance Are you a people person? Are you creative, with good communication skills and like helping people? Closets by Design is hiring des... Show more

 • Promoted

Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

OCPALapeer city, Michigan, us
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Senior Sales Enablement Analyst

Lineage LogisticsNovi, MI, United States
Full-time

Senior Sales Enablement Analyst.The Senior Sales Enablement Analyst plays a critical role in driving sales efficiency, effectiveness, and scalability across the global commercial organization.This ... Show more

 • Promoted

Trade Consultant, Export Compliance

ExpeditorsRomulus, MI, United States
Full-time

Trade Consultant, Export Compliance.Tradewin is a leading international trade compliance consulting firm.We provide consultation and services that help companies become compliant with import and ex... Show more

 • Promoted

Embedded Systems Technical Sales Manager - Western USA ( Remote )

NPA WorldWideWest Bloomfield, MI, United States
Remote
Full-time

Why a Great OpportunityOur client is currently one of the largest property management firm in the USA with 325communities in more than 26 states, they've grown to become one of the country's larges... Show more

 • Promoted

Client Solutions Manager

Slice Merchant ServicesLapeer, MI, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Show more

 • Promoted

Global Commodity Buyer

The Contingent PlanAuburn Hills, MI, United States
Full-time

The Contingent Plan is actively recruiting multiple commodity buyers for a client based in Auburn Hills.The temporary assignments are expected to last 9 months.The roles are hybrid remote with 2 - ... Show more

 • Promoted

Kearney Associate, Digital Operations, Supply Chain Design & Optimization

KearneySouthfield, MI, United States
Full-time

Kearney Associate, Digital Operations, Supply Chain Design & Optimization.As an Associate within Kearney's Digital & Analytics (D&A) practice, you will be a core contributor to our Digital Operatio... Show more

 • Promoted

Citizens Banker - Bilingual - Arabic Preferred

CitizensDearborn Heights, MI, United States
Full-time

DescriptionStarting Salary:$24.Citizens Bankers are the face of the branch.They devote their time getting to know their customers and building lasting relationships by providing trusted advice.What... Show more

 • Promoted

Producer/Consultant - Business Insurance

Mercer FranceLivonia, MI, United States
Full-time

Vice President, Business Insurance.Award-winning, inclusive, top workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.The industry's brightest talent drive ... Show more

 • Promoted

Retail Sales Associate Spanish Bilingual

VerizonAllen Park, MI, United States
Full-time +1

A place to share your ideas freely even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting ... Show more

 • Promoted

In-Home Sales Professional

ACC Home RemodelingLapeer, MI, United States
Full-time

In Home Sales Representative ----------------------- !!! A RARE OPPORTUNITY !!! --------------------------- SEEKING:Qualified sales representative to join a highly successful and rapidly growing in... Show more

 • Promoted

Remote Management Consultant

Micro1Lapeer, Michigan, US
$50.00 hourly
Remote
Full-time

Management Consultant / Business Strategy Specialist.AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such ... Show more

 • Promoted

People Operations Partner

Masco CorporationLapeer, MI, United States
Full-time

As a People Operations Partner at the Lapeer Bathing Manufacturing facility, you'll be at the heart of our mission to create a thriving, inclusive, and high-performing workplace.You'll collaborate ... Show more

 • Promoted

Leasing Consultant

Oakmont LivoniaLivonia, MI, United States
Full-time

Description:Oakmont Livonia is seeking a results-driven Leasing Consultant to lead Independent Living sales efforts and drive community census.This role is ideal for a confident sales professional ... Show more

 • Promoted

Institutional Consulting Analyst

Morgan StanleyBirmingham, MI, United States
Full-time

Institutional Consulting Analyst.Institutional Consulting Analysts provide exceptional service to our clients and support Institutional Consulting Directors (ICD) and their teams.The Institutional ... Show more