Debit Fraud Technician
Our client is seeking multiple Debit Fraud Technicians to join their team onsite in Raleigh, NC. This role will work fully onsite in Raleigh, NC from 8:30am - 5:30pm.
This project aims to process and investigate bank transactions. If a bank member reports a charge that isn't theirs, the Debit Fraud Tech will handle the transaction from that point.
Responsibilities:
- Process and investigate fraudulent transactions.
- Conduct initial reviews, disputes, and enter credits or escalate for higher-level review.
- Perform data entry and maintain tracking systems.
- Work in a fast-paced, open environment.
Required Skills & Technologies:
- Financial or customer service experience.
- Data entry experience.
- Ability to work in a fast-paced environment.
- Cards experience is helpful but not required.
Soft Skills/Team Culture:
- Strong work ethic.
- Ability to work on a computer.
- Self-motivated and able to work independently.
Please send resume to ikozlova@apexsystems.com
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.