Talent.com
RWC Group
Accounts Receivable and Collections SpecialistRWC Group • Phoenix, AZ, United States
Accounts Receivable and Collections Specialist

Accounts Receivable and Collections Specialist

RWC Group • Phoenix, AZ, United States
21 days ago
Salary
$20.00 hourly
Job type
  • Full-time
Job description

Accounts Receivable And Collections Specialist I

The Accounts Receivable and Collections Specialist I is charged with ensuring customer accounts have been properly billed, facilitating timely collections, providing superior customer service, and promoting continuous improvements to the end-to-end billing and collections process. In addition to collecting on their individual portfolios, the Accounts Receivable and Collections Specialist I will work within a team consisting of three other team members who collaborate and have shared responsibilities, working together to achieve the common goals of the department.

Duties & Responsibilities

  • Ensure timely collection of open receivables by executing proper account management and utilizing various aging reports.
  • Maintain strong, positive customer relationships and enhance/protect sales and profitability.
  • Assist the Credit and Collections team with daily activities such as responding to customer inquiries, providing invoice and statement copies as requested, setting up new customer accounts, managing customer's exemption certificates and other tasks as needed.
  • Resolve billing, payment and dispute issues as they arise. Recommend advanced collection steps up to and including account closure for troubled accounts timely to minimize risk of loss.
  • Provide daily support to our internal operations team through email, phone and in-person communications. Answer questions and assist with trouble shooting as needed.
  • Review internal accounts receivable schedules for open items and communicate actions needed to internal operations team members.
  • Participate in monthly reviews with leadership to discuss delinquent accounts and needed actions.
  • Update existing policies and procedures as we enhance our processes with best practices and enhanced reports/activities for increased effectiveness and efficiencies.
  • Ensure we exceed our internal and external customers' expectations by providing superior customer service.
  • Other responsibilities as assigned.

Knowledge Requirements And Qualifications

  • High school diploma or GED with at least two years of relevant collections experience.
  • Positive attitude with a focus on taking care of our customers.
  • Self-motivated individual contributor who is also a team player.
  • Independent thinker with a strong sense of accountability for self and team.
  • Strong organizational skills with great attention to detail.
  • Natural problem solver with a self-starter mind set.
  • Eagerness to improve processes and procedures.
  • Proficient with Microsoft Office Applications, specifically Excel, Word and Outlook.
  • Strong oral and written communication skills.
  • Ability to multi-task in a fast-paced environment.
  • Proven ability to meet deadlines and follow-up on pending issues.

Other Relevant Information About This Role

  • We are located at 75th Avenue, just south of the I-10.
  • This is an in person / on site role. We are not offering remote work at this time.
  • This is a full-time, hourly position paying $20-$22 per hour, DOE.
  • This role is eligible for a performance based collection incentive paid monthly. The specific range will be determined based upon the complexity of the receivable portfolio assigned. The expected equivalent for this incentive is an additional $2-$8 per hour.
Create a job alert for this search

Accounts Receivable and Collections Specialist • Phoenix, AZ, United States

Similar jobs

Accounts Receivable and Collections Specialist

RWC GroupPhoenix, AZ, United States
Full-time

Accounts Receivable And Collections Specialist I.The Accounts Receivable and Collections Specialist I is charged with ensuring customer accounts have been properly billed, facilitating timely colle... Show more

 • Promoted

Aviation Operations & Support

US NavyMaricopa, AZ, US
Full-time

Aviation Operations & Support (Enlisted).Aviation Boatswain’s Mates in Aviation Operations & Support help launch and recover naval aircraft quickly and safely from ships and shore stations, handlin... Show more

 • Promoted

Accounts Receivable Representative

CintasPhoenix, AZ, United States
Full-time

Requisition Number:** 228654 **Job Description** Cintas is seeking an Accounts Receivable Representative.Responsibilities include all accounts receivable related functions, including keeping tra... Show more

 • Promoted

Account Specialist Senior Budget and Revenue

Tempe Elementary School DistrictTempe, AZ, United States
Full-time

Account Specialist Senior Budget and Revenue.Monitor and adjust budget allocations and account coding per the USFR Chart of Accounts for schools and enterprises.Oversee and manage the Accounts Rec... Show more

 • Promoted

Remote Credit + Collections Specialist

RandstadTempe, AZ, United States
Remote
Full-time

Remote Credit & Collections SpecialistReady to take ownership of a high-impact role from anywhere in the US? This exclusive opportunity is brought to you by our dedicated team, ready to support... Show more

 • Promoted

Work From Home

Remote JobsMaricopa, AZ
Remote
Full-time

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Show more

 • Promoted

Collections Specialist

Axelon Services CorporationScottsdale, AZ, United States
Full-time

Senior Collections Specialist (Hybrid).As a Senior Collections Specialist, you will play a key role in supporting collections operations, resolving delinquent accounts, and collaborating with cross... Show more

 • Promoted

Accounts Receivable Analyst

Kahala FranchisingScottsdale, AZ, United States
Full-time

Accounts Receivable AnalystKahala, a globally recognized leader in quick-service restaurant franchising, has an opportunity for an Accounts Receivable Analyst to join its Accounting Team in Scottsd... Show more

 • Promoted

Delivery Driver - Receive 100% of Customer Tips

DoorDashMaricopa, AZ, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more

 • Promoted

ABL Collateral Analyst - Accounts Receivable in Phoenix/Scottsdale, AZ

Banc of CaliforniaPhoenix, AZ, United States
Full-time

ABL Collateral Analyst - Accounts Receivable in Phoenix/Scottsdale, AZ.BANC OF CALIFORNIA AND YOUR CAREER Banc of California, Inc.Banc of California is one of the nation's premier relationship-base... Show more

 • Promoted

Accounts Receivable Specialist

Top Talent ConsultingScottsdale, AZ, United States
Full-time

Accounts Receivable Specialist.Scottsdale, Arizona, United States Top Talent Consulting.About the job Accounts Receivable Specialist.Accounts Receivable Specialist.We're looking for a detail-driven... Show more

 • Promoted

Healthcare Coordinator

Pacific Dental ServicesMaricopa, AZ, United States
Full-time

Now is the time to join Maricopa Smiles Dentistry and Orthodontics.You will have opportunities to learn new skills from our team of experienced professionals.If you're ready to take your career to ... Show more

 • Promoted

Collections Specialist

Columbia BankPhoenix, AZ, United States
Temporary

Established in 1975, Financial Pacific Leasing, Inc.Columbia Bank), is a direct provider of small-ticket commercial equipment leases.FinPac originates business through partnering with vendors, thir... Show more

 • Promoted

Client Solutions Manager

Slice Merchant ServicesMaricopa, AZ, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Show more

 • Promoted

Remote Job $790/wk - Hiring Focus Group Panelists

MaxionMaricopa, AZ, US
Remote
Full-time +2

Want to make extra money on YOUR schedule? Join our exclusive list of research study participants and .Perfect for anyone seeking remote, part-time, or temporary work, these opportunities require .... Show more

 • Promoted

Accounts Receivable Analyst

Snap, Inc.Phoenix, AZ, United States
Full-time

Snap Inc is a technology company.We believe the camera presents the greatest opportunity to improve the way people live and communicate.Snap contributes to human progress by empowering people to ex... Show more

 • Promoted

2nd Lien Collections Specialist (On-Site)

NewrezTempe, AZ, United States
Full-time

The 2nd Lien Recovery Consultant is responsible for locating and contacting homeowners across the country to collect on charged off unsecured and secured mortgage debt.Essential Functions, Duties, ... Show more

 • Promoted

Billing & Collections Specialist

Grand Canyon Law GroupPhoenix, AZ, United States
Full-time

Billing And Collections Specialist.Billing at our firm is not a background function it's a mission-critical role that keeps our criminal defense teams focused on defending clients, not chasing pay... Show more

 • Promoted

Accounts Receivable Specialist I

Terros HealthPhoenix, AZ, United States
Full-time

Terros Health is pleased to share an exciting and rewarding opportunity for an Accounts Receivable Specialist I working at our Central Avenue location in Phoenix, AZ.Reporting to the Manager, Accou... Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausParadise Valley, AZ, US
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more