Clinic Assistant

Clinic Assistant

The University of Miami/UHealth Department of Physical Therapy has an exciting opportunity for a full time Clinic Assistant to work in Doral, FL.

The Clinic Assistant performs a variety of clerical duties associated with patient care unit operations. Further, the incumbent handles administrative duties, including filing records, scheduling lab work and hospital admissions, making follow-up calls, phoning in prescriptions, and calling to get lab test results.

Core Job Functions:

• Assembles, completes, and processes patients' charts, and keeps patient records accurately identified.
• Transcribes doctors' orders, and checks charts for incomplete histories and operative summaries, bringing issues to the attention of the appropriate member of the healthcare team for correction.
• Orders unit supplies to maintain inventory of the unit's equipment stock and supplies.
• Assists with receiving, distributing, and sorting supplies brought to the unit.
• Obtains laboratory and x-ray reports and notifies doctors of results.
• Utilizes IDX RIS/PACS to track patient arrival times and advises front desk personnel of patient delays to maintain daily schedule.
• Greets patients upon arrival and verifies patient information.
• Directs patient to the dressing room and ensures the patient has changed into a gown and removed all metal items from their person.
• Documents all equipment issues and reports to appropriate managing staff.
• Assists in copying completed patient paperwork, delivering originals to front desk for scanning, and distributing copies to appropriate reading rooms.
• Receives telephone calls and responds to inquiries from visitors.
• Reports unusual incidents in a timely manner to appropriate supervisory personnel.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions:

• Assists the physical and occupational therapists with treatment procedures as directed.
• Communicate with departmental team, nursing and physician staff as needed and as directed by therapists.
• Participate in quality and safety improvement activities.
• Correctly sets up, prepares and administers modalities for patient treatment as directed and supervised by therapists.
• Correctly and courteously positions patients for treatment as directed by therapists.
• Follows designated instructions on safety procedures and precautions when assisting with patient treatment.
• Verbally report significant information or changes in a patients' condition to the appropriate therapist immediately.
• Maintain a safe and clean work area in the clinic.
• Maintain appropriate equipment logs (ie, temperature for hydrocollator, freezer, etc.)
• Maintain appropriate water levels in the hydrocollator daily.
• Stock linen and prepare treatment areas between patients throughout the day.
• Clean treatment tables, mats, exercise equipment, thermal modalities, etc. such that there is no accumulation of dust, dirt or debris.
• Punctual attendance for all scheduled shifts. Requests for time off are made one month in advance.
• Documents all equipment issues and reports to appropriate managing staff.
• Reports unusual incidents in a timely manner to appropriate supervisory personnel.

Core Qualifications:

• High School Diploma or equivalent/relevant experience, certification or license
• No previous experience required
• Knowledge, Skills and Abilities:
• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
• Teamwork: Ability to work collaboratively with others and contribute to a team environment.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.