Talent.com
Nationwide Childrens Hospital
Information Desk Specialist - Patient Relations/Info DeskNationwide Childrens Hospital • Columbus, OH, United States
Information Desk Specialist - Patient Relations/Info Desk

Information Desk Specialist - Patient Relations/Info Desk

Nationwide Childrens Hospital • Columbus, OH, United States
13 hours ago
Job type
  • Part-time
Job description

Urgent Care Desk Employee

Schedule: Part-time, Monday-Friday (12:00pm- 4:00pm)

The employee will have primary responsibility at Urgent Care Desk, with ability to work other desks as needed.

Job Description Summary:

Greets visitors, responding to inquires or problems and directing visitors to requested locations.

Essential Functions:

  • Answers and directs phone calls and walk-in inquiries to the appropriate personnel or department.
  • Provides information about the organization's services, policies, and procedures to visitors.
  • Maintains and updates records of visitors, inquiries, and complaints.
  • Monitors and maintains the cleanliness and organization of the information desk area.
  • Collaborates with other departments to ensure accurate and up-to-date information is provided to visitors.

Education Requirement:

High school diploma, required.

Licensure Requirement:

(not specified)

Certifications:

(not specified)

Skills:

  • Must possess general office and multitasking skills.
  • Requires good listening and excellent interpersonal skills.
  • Knowledge of standard medical terminology.
  • Ability to type 35 words per minute.
  • Ability to maintain confidential information.
  • Enjoys working with the public and possesses a friendly, helpful attitude.

Experience:

Two years of customer service experience, required.

Physical Requirements:

OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Standing, Walking

FREQUENTLY: Decision Making, Interpreting Data

CONTINUOUSLY: Audible speech, Color vision, Computer skills, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing Far/near, Sitting

Additional Physical Requirements performed but not listed above:

Talking on phone/in person Constantly (67-100%)

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet

Create a job alert for this search

Information Desk Specialist - Patient Relations/Info Desk • Columbus, OH, United States

Similar jobs

Information Technology_USA - USA_Business Analyst

Real Soft, Inc.Columbus, OH, United States
Full-time

Local to Columbus OH Only! Role Descriptions:.Requirements Elicitation: Conduct interviews, workshops, and document analysis to gather business requirements from P&C stakeholders.Documentation & Us... Show more

 • Promoted

Patient Access Representative

CommuniCare CorporateColumbus, OH, United States
Full-time

Patient Access RepresentativeYou have skills and great ideas.Put them to use as part of the New Vista Behavioral Health team! We encourage our team members to take an active part in improving the c... Show more

 • Promoted

Medical Specialist I-Dermatology-Columbus, OH

RegeneronColumbus, OH, United States
Full-time

Medical SpecialistOur Medical Specialists are at the forefront of engaging dermatologists and other key customers.We need someone who is highly proficient in presenting clinically-focused sales mes... Show more

 • Promoted

Territory Service Specialist

HealthTrackRxColumbus, OH, United States
Full-time

Territory Medical Sales SpecialistThis is an excellent opportunity for driven sales professionals who are looking to start or grow their career in medical sales and who want more than a desk job.Yo... Show more

 • Promoted

Scheduling Specialist

Comfort KeepersDelaware, OH, United States
Full-time

Join Our Team as a Scheduling Specialist for HomeCare at Comfort Keepers of Columbus, OH!At Comfort Keepers, we're passionate about enhancing the lives of seniors by providing exceptional care in t... Show more

 • Promoted

IT Service Desk (ITSD) Analyst

Pyramid ConsultingColumbus, OH, United States
Temporary

It Service Desk AnalystWe currently have a job opening with one of our Direct Clients and need an IT Service Desk (ITSD) Analyst.This is an 18 month contract opportunity and is located in Columbus,... Show more

 • Promoted

Director of Patient Experience

GifthealthColumbus, OH, United States
Full-time

Director Of Patient Experience.At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services.Our mission is to p... Show more

 • Promoted

Medical Front Office - Patient Service Specialist

Select MedicalColumbus, OH, United States
Full-time

OverviewPosition: Patient Service SpecialistLocation: Columbus, OHType of Employment: Full TimeSchedule: Monday- Friday (hours vary, 2 evenings per week till 7pm)Compensation: $16.When patients ent... Show more

 • Promoted

Remote Float Medical Scribe

CVS HealthColumbus, OH, United States
Remote
Full-time

DescriptionThe purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus ... Show more

 • Promoted

Health Information Technician 10804

Alpha Rae Personnel, Inc.Orient, OH, United States
Full-time

The Health Information Technician is responsible for maintaining, organizing, and managing patient health records to ensure accuracy, completeness, and compliance with regulatory standards.This rol... Show more

 • Promoted

Leave Specialist - REMOTE

RyderColumbus, OH, United States
Remote
Full-time

Leave Specialist - RemoteManage full cycle leave of absence cases via ServiceNow for all of the United States plus Canada.Case load average is 150cases and the specialist handles the case from inta... Show more

 • Promoted

Information Technology Professional

US NavyColumbus, OH, US
Full-time

Job Title: Information Technology Professional (IT/CTN/IS).Category / Component: Enlisted • Both.Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep... Show more

 • Promoted • New!

Non-Clinical - Health and Information Management - Quality Management Specialist

Reliant Staffing SolutionsColumbus, OH, United States
Full-time

This position assists the Ethics and Compliance Program in satisfying the seven essential elements of an effective compliance program, including: Assisting compliance officers, committees, director... Show more

 • Promoted

Intake Specialist

Float HealthColumbus, OH, United States
Full-time

Float Health is hiring in Colombus, OH!Float is the full-stack platform for Specialty Pharma home infusion.We're on a mission to make healthcare safer, easier, and more efficient by connecting Nurs... Show more

 • Promoted

Medical Front Office - Patient Service Specialist - Float

Select MedicalDelaware, OH, United States
Full-time

OverviewPosition: Patient Service Specialist - FloatLocation: Delware, OHType of Employment: Full-timeSchedule: Monday/Wednesday 10am-7pm, Tuesday/Thursday 8am-5pm and Friday 7am-4pmCompensation: $... Show more

 • Promoted

Eligibility Analyst- REMOTE

Columbus StaffingColumbus, OH, United States
Remote
Full-time

Eligibility Analyst- RemoteAt Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve.Looking for a purpose... Show more

 • Promoted

HEADS UP Tech Service Desk

Pyramid ConsultingColumbus, OH, United States
Temporary

IT Helpdesk / ServicedeskImmediate need for a talented IT Helpdesk / Servicedesk.This is a 06 months contract opportunity with long-term potential and is located in Columbus OH or Des Moines IA (Re... Show more

 • Promoted

REFERRAL SPECIALIST

Heart of Ohio Family Health CentersColumbus, OH, United States
Full-time

Summary: This position supports the Organization by functioning as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing optimal hea... Show more

 • Promoted

Office Specialist

OhiohealthHilliard, OH, United States
Full-time

OhioHealth - - Responsibilities:Provides Administrative Assistance to the operations of appropriate department; Responsible for patient registration, including data entry of patient information and... Show more

 • Promoted

Full-Time Home Health - OASIS Auditor (non-remote)

National Church ResidencesCircleville, OH, United States
Remote
Full-time

Description :Home Health Quality Review Specialist - OASIS AuditorLocations:Columbus or Chillicothe, OhioFull TimeMonday-Friday 8-5Some on call rotationAre you a dedicated Quality Review Specialist... Show more