AUSL Seasonal Ticketing Associate

Named one of Sports Business Journal's Best Places to Work in Sports (2024, 2025), Front Office Sports' Most Impactful Sports Organizations (2024), and Fast Company’s Most Innovative Companies (2023), Athletes Unlimited owns and operates professional women’s softball, volleyball, and basketball leagues featuring world-class competition and fan experience. Athletes Unlimited stands out as an organization driven by the athletes that play in the leagues, with athlete representation on the company’s board of directors, each league led by a Player Executive Committee, and players sharing in long-term profits of the company, all while being proactive in shaping policies supporting the women that play in the league. Athletes Unlimited is the first professional sports league to be organized as a Public Benefit Corporation. For more information, visit AUProSports.com.

In June 2025, AU transformed and expanded its softball business by launching the Athletes Unlimited Softball League (AUSL), a premier professional women’s softball league. In 2026, additional teams have been added, converting to a fully city-based model, bringing in team owners, and building out ancillary business, fan and partner engagement opportunities.

Athletes Unlimited Softball League would like for you to join the front lines of our fan experience! As a Ticketing Associate, you are the first face our fans see when they arrive at the stadium. We’re looking for high-energy, friendly and customer-service-focused individuals who can balance technical tasks like ticket scanning and window sales with a genuine passion for customer service. This is a contract position and reports to the AUSL Ticketing Lead. The season will run from June to the end of July for Portland/Hillsboro and Salt Lake City. In Rosemont, the season will run from June to the end of August.

Schedule:

• Approx. 4hr shifts on game days
• Shifts per week are market dependent but can range from 3-12 shifts based on staffing needs

Responsibilities

• Gate Operations: Efficiently scan mobile and physical tickets at entry points while maintaining a steady flow of fans into the venue
• Box Office Sales: Process ticket purchases, and will-call using our ticketing software.
• Problem Solving: Act as a customer service expert to resolve seating issues, troubleshoot digital ticket apps, and provide seating directions
• Fan Engagement: Greet every guest with enthusiasm and a friendly demeanor that embodies the league's brand

Requirements

• Prior experience in box office operations
• Strong customer service and communication skills
• Strong problem solving skills with a customer-centric mindset
• Collaborative and flexible working style
• Ability to stand for extended periods of time
• Availability for the AUSL season dates of mid-June to July (end of August for Rosemont)
• Ability to work weekends, holidays, and non-traditional hours when in season
• Strong preference for candidates based in the following cities:
• Portland/Hillsboro, OR
• Rosemont, IL
• Salt Lake City, UT
• Legal authorization to work in the United States

Physical Requirements

The AUSL takes place in outdoor venues, during the summer months. Candidates should be able to and comfortable with:

• Performing job duties outdoors in summer weather, including exposure to heat, humidity, and direct sunlight
• Standing for duration of each shift (approximately 4 hours) while performing job-related tasks

Benefits

The rate for this position is $20/hr.

As this is a seasonal position, traditional employee benefits such as health insurance, paid time off, and retirement plans are not included. 1099 Contractors are responsible for their own taxes and insurance coverage.

Our DEI Statement

As a company, we share a vision to change the world for the better and believe in the power of sports to tear down barriers. We will Be Unlimited in our pursuit to intentionally create an environment where every individual can be their authentic self.

Research shows that women, trans, non-binary folks, and BIPOC are less likely to apply for a job unless they believe they meet every single one of the qualifications. We strongly encourage you to apply even if your background is non-traditional or you might not meet every one of the qualifications described.

Athletes Unlimited is an Equal Opportunity Employer and does not discriminate in its hiring process based on race, religion, national origin, age, marital status, sexual orientation, gender expression, pregnancy status, parental status, or other applicable legally protected characteristics.