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Warranty AnalystHKAA • Phoenix, AZ, United States
Warranty Analyst

Warranty Analyst

HKAA • Phoenix, AZ, United States
30+ days ago
Job type
  • Full-time
Job description

Customer Account Specialist

At our Phoenix MRO, we specialize in the repair of electronic components for aircraft. As a Customer Account Specialist with our team, you will be the face of our organization, interacting with internal and external customers on a daily basis to provide excellent customer service.

Candidate should be a team player who is self-directed, detail oriented and demonstrates critical thinking skills, taking initiative to address and resolve issues.

High level of computer transactions daily, administering up to 150+ orders

Customer interaction management, both internal and external

Administering commercial and military repair orders and their related activities including but not limited to acknowledging, quoting, and invoicing customer orders

Managing, interpreting, and executing customer contractual requirements

Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties

Determining validity and disposition of warranty claims

Adhering to Global Trade compliance regulations

Preferred Qualifications:

  • SAP
  • US Government Repair Contract Administration
  • FAR's and DFAR's
  • CAV
  • PIEE
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Warranty Analyst • Phoenix, AZ, United States

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