Equipment Leasing Services Senior Specialist

Senior Specialist

Equipment Leasing Services is a division of Key's Technology, Operations & Services (KTOS) group and provides post-closing support for the Key Equipment Finance (KEF) line of business. KEF provides tailored equipment lease and structured finance solutions for mid-to-large commercial, government and specialty finance clients. The Senior Specialist will be responsible for servicing moderate to highly complex commercial leases/loans, secured, syndicated, or non-syndicated in accordance with credit approval, risk management and loan documentation. Responsible for providing superior client service, proactively driving the process, collaborating with line of business and third parties, and adhering to specific procedures to identify items/conditions to be satisfied. Adheres to all KeyBank and regulatory compliance procedures, including but not limited to OFAC, Patriot Act, Beneficial Owner, and Flood, and adheres to all internal procedures and controls.

Job Responsibilities

• Working knowledge of business requirements of clients and loan related transactions and other related applicable products in a high-volume environment; provides expertise to others.
• Identify, analyze, and balance gray areas of risks/exceptions, provide solutions and/or elevate to obtain appropriate approvals as necessary, and communicates issues to management and/or LOB as needed; understands the importance of balancing service and risk.
• Intermediate to expert understanding of role specific systems utilized which requires strong data integrity and attention to detail.
• All post-closing services for assigned portfolio of moderate to highly complex loan structures.
• Proactively drive the process through collaboration, communication, and a focus on client centricity with all parties; work seamlessly with the LOB, other internal partners, third parties, bank groups/syndications, etc.
• Independently manage assigned work with limited oversight from manager; offer assistance to others as time permits.
• Assist or lead projects and initiatives (e.g. enhance commercial lending platform) and offers suggestions to support a continuous improvement mindset.
• Experience and understanding of legal documentation for role specific requirements ensuring conformity to credit approval and Key's policy and procedures, and/or to execute requirements per the terms of the documents.
• Initiates and is accountable for fiduciary responsibilities for various monetary transactions and general ledger accounting including advances, payments, closing fees. Expert knowledge of procedures and policy's related to all requirements for funds movement.
• Provide ongoing coaching and mentoring to others; serve as a back up to manager, as needed.

Essential Job Functions

• Delivers distinctive personalized service to external and internal clients; participates in client meetings and sales team meetings when appropriate.
• Works in tandem with internal business partners and clients to take ownership of and resolve inquiries.
• Understanding various types of documentation and collateral related to the KEF line of business to include Business Banking, Middle Market, Federal/Municipal Government and Energy.
• Utilizes Aspire, nCino and other related servicing systems as appropriate
• Works closely with multiple parties to achieve a well-coordinated and timely resolution of inquiries.
• Identify and propose improvement activities in all servicing areas with the objective of achieving goals set for process efficiency and managing risk within established standards.
• Embrace strategies and initiatives that positively impact employee engagement, maximize work/life balance and foster a culture of recognition
• Ensure compliance is followed with policies and procedures
• Adheres to timeframes for all required training.
• Assist in the development of policies and procedures to manage risk within acceptable standards through testing and ongoing use through real time servicing
• Assist in ongoing training of team members
• Assist Management with escalated issues as needed

Required Qualifications

• 4-year College Degree or equivalent commercial loan experience
• Minimum two years related job experience; preferable in banking
• Strong solution-oriented and problem-solving skills; detail-oriented
• Demonstrated decision-making ability
• Excellent inter-personal skills; demonstrated strong written and verbal communication skills
• Strong planning and organizational skills
• Proven ability to prioritize and handle multiple tasks in a high-volume environment
• PC proficiency including familiarity with Microsoft Excel and Word, PowerPoint and OneNote
• Familiarity with commercial banking systems preferred

COMPENSATION AND BENEFITS

This position is eligible to earn a base hourly rate in the range of $20.67 - $31.25 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.

This position is eligible to earn a base hourly rate in the range of $23.00 to $27.00 per hour depending on location and job-related factors such as level of experience.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.