HIXNB - Newport Beach, CA 92663
Salary Range $21.00 - $22.00 Hourly Position Type Part Time
Essential functions and responsibilities of the job include but are not limited to:
*Management retains the discretion to add or change the duties of the position at any time. *
Supervisory Responsibility :
Responsible for supervision of Guest Service Team.
Independent Judgment Used :
Often within the guidelines established by management and to the extent of operating within the Company policies and procedures.
Working Conditions/Environment :
Front desk/lobby area. Access to entire interior and exterior of property.
Knowledge/Education/Experience :
Minimum of two (2) years hotel experience as Front Desk Supervisor or progressive front desk responsibility. Hotel front desk operations and procedures. Strong English skills, both oral and written.
Skills/Abilities/Other Requirements :
Good customer service, communication skills (written and verbal) and attention to detail. Salesmanship and public relations. Personnel supervision and training. Ability to prioritize, organize and delegate work assignments. Ability to maintain good team member relations. Ability to develop and maintain effective guest relations. Ability to direct performance of team members and follow-up with corrective action where needed. Basic accounting procedures, typing, cash registers, calculators and computer skills required. Current valid driver's license, proof of auto liability insurance. Dependable.
Physical Requirements :
Standing for long periods of time. Frequently walking indoors, outdoors, up and down stairs, sitting, bending, stooping, twisting, reaching, lifting and carrying. Reaching above, at and below shoulder level. Lifting and carrying unassisted up to 20 lbs.
Front Desk Supervisor • Newport Coast, CA, United States
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