Credit Collection Specialists
CMMS - Houston, TX 77087
Overview
Position Type: Full Time Job Shift: Day Education Level: High School Travel Percentage: None Category: Accounting
Description
Job title: Credit Collection Specialist
Reports to: Director of Credit
Classification: Non-Exempt
Schedule: Monday Friday, 7:30 AM 4:30 PM / 40 hours a week
Summary/Objective: The Credit Collection Specialist position is responsible for providing research, analysis, and clerical support and performing collection duties for a defined portfolio of accounts.
Essential Functions:
- Participate in onboarding large projects.
- Review contractual documents and project information for account set up, preliminary notice and billing requirements.
- Follow up on acceptance and approval of billing to customer.
- Communicate any disputes or items needing resolution to Project Management Team for resolution.
- Follow up with Project Management Team on disputed or unapproved billings.
- Request and follow up on payment status from Accounts Payable and document account.
- Monitor, maintain and document collection activity for assigned accounts.
- Prepare dispute and open accounts receivable reporting for assigned accounts.
- Manage and communicate securitization deadlines for all invoices and projects.
- Secure receivables through bond and lien rights as requested/required.
- Execute legal documents associated with bond and lien right payments.
- Work with Project Management Team on project close-out documents.
- Partner with Credit Team to maintain credit limits for new and existing accounts.
- Work with Cash Application Team for all cash application exceptions or queries related to portfolio.
- Maintain high level of professionalism in verbal and written communications.
Competencies:
- Strong computer skills
- Communication proficiency
- Customer/Client focus
- High degree of professionalism
- Decision-making, problem-solving, and analytical skills
- Organizational, multi-tasking, and prioritizing skills under high pressure situations
- Proficient in Excel (vlookup, pivot tables etc.)
- In depth knowledge of Construction, Contractual Chains, Construction Billing Processes, Lien Waivers and Securitization Requirements.
- Capability to work independently and as a Team
- Bilingual in English/Spanish languages is a plus
- Must be very detail oriented and manage time wisely
- Strong Research and problem-solving skills.
Supervisory Responsibility: The Credit Collection Specialist position does not have any direct supervisory responsibilities.
Working conditions:
Work Environment: This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets, and fax machines etc.
Physical Demands: This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 7:30 am-4:30 pm. The employee must work 40 hours each week to maintain full-time status.
Qualifications
Education and Experience:
- Minimum 5 years' as Collections Specialist preferred but not required
- Bachelor's Degree preferred but not required
- High School diploma required