We are seeking a detail-oriented and highly organized Project Coordinator to support our Operations Team and Field Technicians. Skills needed to provide remote support, documentation, tracking, and process improvement tasks. This role requires strong computer skills, excellent communication, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate will support operational efficiency through documentation, process flow management, and effective follow-up.
Track and document operational tasks and workflows
Maintain organized electronic filing systems using standard file naming conventions
Support resolution of escalations from remote technicians in the field
Create folders, prepare documentation, and manage data inputs
Collaborate with cross-functional teams to improve and streamline processes
Follow up on outstanding tasks and ensure timely completion
Provide internal customer service and support through clear communication
Use SharePoint and Microsoft Office tools (Excel, Word, Outlook) effectively
Frontier Software/Tools VX Field SIMPL MTP
Microsoft Excel (Intermediate to Advanced)
Microsoft Word and Outlook
Understanding of file naming conventions and folder management
SharePoint experience
Strong attention to detail and organizational skills
Proven ability to document, track, and follow up on tasks
Familiarity with process flows and improvement methodologies
Excellent written and verbal communication skills
Demonstrated flexibility and adaptability
Customer service mindset with problem-solving capabilities
Experience as a resolution specialist or in a similar support role is a plus
Project Coordinator • Tampa, FL, United States
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