Medical Assistant (Home Health Agency)

The Lakes Home Care -

The Medical Assistant supports clinical and administrative operations of the Home Health Agency by assisting nurses, therapists, and physicians while ensuring quality patient care, regulatory compliance, and accurate documentation. This role requires professionalism, organization, and strong communication skills in both English and Spanish.

Key Responsibilities

Clinical Support:

Assist RNs, LPNs, and therapists with patient coordination

Take and record vital signs when permitted

Prepare patients for skilled visits and procedures

Perform basic clinical tasks within Florida scope of practice

Maintain infection control and safety standards

Ensure medical supplies are stocked and organized

Support patient education as directed by clinical staff

Administrative Duties:

Schedule patient visits and coordinate clinician calendars

Verify insurance, authorizations, and eligibility (Medicare / Medicaid / Managed Care)

Maintain accurate Electronic Medical Records (EMR)

Assist with intake, consents, and patient documentation

Communicate with physicians’ offices for orders and signatures

Handle phone calls professionally with patients, families, and providers

Support compliance with HIPAA, AHCA, and Medicare guidelines

Qualifications:

High School Diploma or GED (required)

Graduate of an accredited Medical Assistant program (preferred)

Medical Assistant Certification (CMA or RMA preferred)

Bilingual: English & Spanish (required or strongly preferred)

Knowledge of Medicare, Medicaid, and home health processes (preferred)

Experience with EMR systems

Skills & Competencies:

Excellent communication and customer service skills

Strong attention to detail and documentation accuracy

Ability to multitask in a fast-paced environment

Professional, compassionate, and patient-focused

Understanding of HIPAA and patient confidentiality

Team-oriented with strong organizational skills

Compliance & Physical Requirements:

Must follow all AHCA, Medicare, and agency compliance policies

Ability to stand, walk, and assist patients as needed

Background screening and drug test as required by Florida law