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Brown Insurance Services
Commercial Lines Executive Account ManagerBrown Insurance Services • Seminole, FL, United States
Commercial Lines Executive Account Manager

Commercial Lines Executive Account Manager

Brown Insurance Services • Seminole, FL, United States
30+ days ago
Job type
  • Full-time
Job description

Commercial Lines Executive Account Manager

Are you passionate about delivering exceptional service and support to clients? Do you thrive in a collaborative team environment? If so, this is the role for you. If you are ready to make a meaningful impact in a respected insurance agency, apply now and become a valued member of our team!

Responsibilities:

  • Serve as the primary point of contact for commercial lines insurance, responding to clients concerns with professionalism and empathy.
  • Process policy changes and additions to meet clients' evolving coverage needs.
  • Assist clients with insurance policy renewals and rewrites.
  • Obtain quotes and coverage options for new policies and policy amendments based on client's needs.
  • Review policy with clients.
  • Handle policy cancellations and reinstatements while following company guidelines and regulations.
  • Provide support and guidance to clients throughout the claims process, liaising with the claims department as needed.
  • Maintain accurate data entry in our management system.
  • Educate clients on various commercial insurance products, coverage options, and risk management strategies.
  • Stay informed about industry trends, regulations, and advancements in commercial insurance to enhance knowledge and service delivery.

Requirements:

  • High school diploma or equivalent
  • Proven experience as a Customer Service Representative in a commercial lines insurance agency or related industry.
  • Thorough understanding of commercial insurance products.
  • Familiarity with insurance policy terms, coverage types, and industry regulations.
  • Communicate effectively with clients, team members, and insurance carriers.
  • Strong problem-solving skills and the ability to address client concerns with empathy and professionalism.
  • Detail-oriented with exceptional organizational and time-management abilities.
  • Proficient computer skills, including experience with agency management systems and Microsoft Office Suite, Epic (Applied Systems) preferred.
  • Ability to multitask and manage multiple priorities.
  • Active 4-40, 20-44, 2-20 License
  • Prior experience (preferred).

Benefits:

  • Base $60k - $75k based upon experience + high uncapped commissions
  • Competitive commission structure
  • PTO included
  • Health Insurance Employer pays majority for the primary insured
  • Dental/Vision/Aflac Available Employee cost
  • 401k After 12 Months - Employer 4% match

Brown Insurance Services is celebrating over 50 years as a family-owned agency in FL. We are a full-service independent agency representing top insurance carriers. These strategies allow us to operate in the client's best interests, rather than being confined to limited options through a big-box agency. Check out our website to see more about the agency, and feel free to read our agency reviews from our amazing community of clients. Brown Insurance Services

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Commercial Lines Executive Account Manager • Seminole, FL, United States

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