As part of the Learning & Development team, the Learning & Development Specialist I conducts training sessions and also does development of training materials. The primary focus is on developing employee skills to improve the quality of client interaction and client outcomes.
Duties and Responsibilities
Essential Ability Acknowledgement
Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.
Essential Duties
Mandated Reporter
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Requirements
Education
Experience
Preferred Qualifications
Learning and Development Specialist • Los Angeles, CA, United States
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