Compliance & Quality Assurance Coordinator

Compliance and QA Coordinator

The Compliance and Quality Assurance Coordinator is responsible for coordinating daily communication between Factories/Suppliers and internal related departments to ensure factory compliance and customers/brands product quality expectations (Testing and inspection) are met.

Essential Functions (Including but not limited to):

• Evaluate products to ensure compliance with ULAC testing standards and customer testing requirements by examining physical product samples with cross functional teams.
• Provide support onboarding and setting up New Factories/ Suppliers.
• Ongoing assurance of Factories/Supplier's adherence to different Brands/Retailers/Customers Social & Environmental compliance, Security Audit and Quality audit.
• Proactively work with Factories/Supplier on remediation plans to improve factory's compliance rating.
• Communication daily with Factories/Suppliers to request required regulatory and performance testing for Softlines and Hardlines product.
• Evaluation of testing reports for Softlines and Hardlines product.
• Manage and resolve testing failures and non-compliance with Factories/Suppliers and Retailers.
• Ensure testing requirements for major retailers.
• Maintain documentation and update testing status on internal systems.
• Communicate potential issues to cross function teams.
• Issue General Conformity Certificate to suppliers upon receipt of all required passing test reports.
• Coordinate with 3rd party testing lab and audit firm to finalize testing protocols, reviewing testing charges and audit programs.
• Good understanding of Apparel sustainability initiatives, For example: Higg Index, GRS, RCS, GOTS, etc.
• Perform any other duties as requested by management in support of the company needs and operations

Qualifications for Success

• Associate or bachelor's degree from an accredited college or university preferred
• Minimum 3-5 years of work experience in some capacity associated with apparel production, product testing, and/or factory compliance.
• Knowledge of US federal and state safety regulations for apparel, including CPSC, CPSIA, and CA Prop65.
• Experience with testing programs and factory compliance of major retailers, including Walmart, Costco, Kohls, a plus.
• Proficiency in Microsoft Office products, Word, Excel, Outlook, Teams.
• Excellent verbal and written communication skills.
• Must have the ability to manage and prioritize multiple projects simultaneously while meeting deadlines consistently.

Company Description

Unity. Loyalty. Advancement. Charity. It's what drives United Legwear & Apparel Co. to be the best global designer, manufacturer, and distributor of legwear, bodywear, apparel, and accessories. Founded in 1998 by Isaac E. Ash to make the very best legwear on the market, ULAC is an industry leader offering a full range of products for babies, kids, teens, and adults. We strive to sell our products at affordable prices for families. Hard work and exponential growth year on year has transformed ULAC into a global apparel and accessories company.

Our goal to deliver superior products that ensure superior customer satisfaction is made possible by our team of dedicated professionals who work together to make the company the best in business. Our manufacturing, distribution, and logistics division produces the highest quality products at the best possible prices without cutting corners. Integrity of goods is key, so compliance and quality assurance are top priorities, along with meeting every delivery datewhether shipping across the state or around the world.

We strive to foster an inclusive company culture that stands united to accomplish our mission. We are loyal to our people, supporting their development and ability to achieve excellence. We believe that when people bring their personal best to work each day, it leads to success, advancement, and upward mobility for all. We believe every individual has two hands: one to help themself, and one to help others. We pride ourselves in our value of charity and the commitments we make to help people in need. ULAC supports organizations that help those compromised by sickness, poverty, natural disasters, socioeconomic inequality, and other dire circumstances.

If you share our vision of delivering superior products in a culture of growth, excellence, and caring, then we want to hear from you!

Our Leadership Team Responsibilities

• Lead Proactively: Anticipate and solve problems with foresight, reflection, and curiosity. Inspire and motivate team members to be solution-oriented and strive for excellence.
• Provide Positive & Frequent Performance Feedback: Acknowledge great performance and encourage growth through continuous coaching and support.
• Initiate Structure: Create and communicate ambitious team goals with structured processes to achieve them.
• Achieve Objectives: Build and execute plans to guide performance and overcome barriers. Leverage data and systems to monitor success and make informed decisions.
• Foster Positive Culture: Promote continuous improvement and a positive, innovative, and inclusive work environment.
• Communicate Effectively: Encourage open dialogue and collaborative problem-solving across all levels of the organization.
• Motivate and Inspire: Model company values and cultivate high-performing teams through respect, encouragement, and visionary leadership.
• Train and Develop Others: Coach and mentor employees to support their professional development and long-term success.

What We Offer

At ULAC, we are committed to supporting the well-being and professional growth of our employees. Our comprehensive benefits package for all New York-based employees includes:

Medical, Dental, and Vision Insurance Access to quality health care coverage with a variety of plan options to fit your needs.

Fitness Reimbursement Reimbursement is for eligible health and wellness programs to encourage a healthy lifestyle through our medical benefits plan.

Short-Term and Long-Term Disability Insurance (100% Employer Paid) Income protection to support you during unexpected health challenges, 100% company-paid.

Group-Term Life Insurance (100% Employer Paid)

Accidents can happen in an instant, affecting you and a loved one. Our Group-term Life Accidental Death and Dismemberment Insurance is designed to help families by providing financial protection in case of death or severe injury resulting from an accident.

Employee Assistance Program (EAP) Confidential support services for mental health, work-life balance, and other personal matters.

401(k) Retirement Plan Plan for your future with our competitive retirement savings plan, including employer matching of up to 4.5%

Pet Insurance Coverage options to help care for your furry family members.

Paid Time Off (PTO) and Sick Leave Competitive paid vacation and sick leave to support your work-life balance.

Bereavement Leave Paid time off to grieve and attend to personal matters following the loss of a loved one.

Flexible Spending Accounts (FSA) Pre-tax savings accounts for healthcare and dependent care expenses.

Commuter Benefits Tax-advantaged options to help cover public transit and commuting costs.

Tuition Reimbursement Support for continued learning and development through approved educational programs.

Voluntary Life Insurance Option to voluntarily add additional financial protection in the event of an unfortunate loss.

Physical Demands and Working Conditions:

The physical demands and working conditions of this position are representative of what must be met to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. The functions of this position are typically performed in an office setting and the noise level in the work environment is usually quiet to moderate.

While performing the duties of this position, the employee is regularly required to sit for long periods of time; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to walk. The employee may be occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision and distance vision.

General Acknowledgement & Employment At-Will:

Employment in this position requires adherence to all policies and procedures set forth by United Legwear & Apparel Company. This position description is not an exhaustive list of all duties and responsibilities of the position, is not a contract, and is subject to change at any time, with or without notice, by the employer. Furthermore, all employees are employed at-will with United Legwear & Apparel Company and are employed for no definite period of time, and employment may be terminated without cause or notice.

* United Legwear & Apparel Company is interested in every qualified candidate who is eligible to work in the United States. However, we do not currently