Lead Trade Services Processor

Lead Trade Services Processor

Wells Fargo is seeking a Lead Trade Services Processor within our Wholesale Lending Operations. Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will:

• Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products
• Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
• Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards
• Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership
• Prioritize work and provide day-to-day leadership to team
• Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 6+ years of Trade Service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Knowledge and understanding of Commercial Lending
• Basic knowledge of Standby Letters of Credit
• Basic accounting or finance experience
• Strong attention to detail and accuracy skills
• Customer service focus and experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions
• Strong organizational, multi-tasking, and prioritizing skills
• Ability to work independently and in a team environment
• Ability to work in a fast-paced deadline driven environment
• Good Microsoft Office (Word, Excel, and Outlook) skills
• Excellent verbal, written, and interpersonal communication skills
• Strong time management skills and ability to meet deadlines
• Outstanding problem-solving skills

Job Expectations:

• This role requires on-site training for the first two months in role
• Hybrid schedule will be available after training

Location:

• 5000 Riverside Rd Irving, TX 75039

This position is not eligible for VISA Sponsorship

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

• Third-Party recordings are prohibited unless authorized by Wells Fargo.
• Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.