We are looking for a Technical Account Manager (TAM) at a Managed Service Provider (MSP) who is the bridge between a client's business goals and the MSP's technical execution. Unlike a standard Account Manager who focuses primarily on renewals and sales, a TAM is a highly technical consultant who ensures that a client's infrastructure actually aligns with industry best practices and their specific organizational needs.
The TAM role is often summarized as "The Guardian of the Client Standards." They are proactive rather than reactive.
In many MSPs, these roles overlap, but they have distinct focuses:
| Feature | Technical Account Manager (TAM) | Virtual CIO (vCIO) |
|---|---|---|
| Primary Focus | Technical standards and alignment. | Business strategy and ROI. |
| Conversation | "Is your backup configured correctly?" | "How can IT help you increase revenue?" |
| Deliverable | Alignment reports and project quotes. | IT budgets and multi-year strategies. |
| Perspective | Internal infrastructure health. | External business competition/compliance. |
A successful TAM needs to be "bilingual"—fluent in both "Server-speak" and "C-Suite-speak."
How is a TAM's success measured? It's usually a mix of technical health and financial growth.
Technical Account Manager • Los Angeles, California, United States
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected.As one of the worlds' largest insurance brokers, our focus is dedicated to providing our cus... Show more
Named Account Manager, Enterprise.In this key role, you will manage and drive direct sales engagements into a set of Named Accounts within your assigned territory.Primary responsibility will be to ... Show more
We're representing a dynamic company that specializes in providing embedded integration infrastructure for B2B software products.This organization is focused on empowering clients with seamless int... Show more
Entry-Level Client Account Manager.We are seeking an Entry-Level Client Account Manager! You will be responsible for the effective management and profitable client engagement with small-mid sized b... Show more
Project: Major website rebuild initiative (AEM-based) Target Start: Ideally April 16 Assignment Length: Through end of 2026 with possibility of extension/FT conversion Location: Los Angeles preferr... Show more
Wireless Support is seeking a dynamic and results-oriented Wireless Account Manager to join our growing team.In this pivotal role, you will be responsible for managing and expanding a portfolio of ... Show more
Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and TV insurance, employee health & benefits insurance, and private client insurance solut... Show more
You own responsibilities across the entire software development life cycle product design, development, test, launch, warranty.You adhere high standards of quality, cost and delivery.Projects, medi... Show more
The Regional Technical Specialist will be responsible for leading the overall revenue and growth in specific areas of business by branch or segment improve profitability and revenue growth.The Regi... Show more
Account Manager, Starlink Strategic Connectivity.SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not... Show more
For over 35 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies.With over 10,000 video systems under management worl... Show more
Account Manager Job Duties: Manage multiple accounts, ensuring that a high level of customer ret... Show more
Serving local communities since 1939, our client is America's #1 independently operated material handling and rental source with 50+ locations across 3,000 miles.Its team of dependable, helpful, dr... Show more
The Technical Account Manager at GreyOwl serves as the strategic bridge between our clients and our technical delivery teams.You combine account management finesse with deep technical understanding... Show more
Senior Programmatic Account Manager.Samba is a media intelligence company.We know what the world is watching, reading, and thinking about in real time, at scale, across every screen.Our data exist... Show more
Joining DISQO Nation means being part of a team that moves fast, thinks boldly, and is passionate about solving meaningful problems.Innovation isn't just something we talk about, it's how we operat... Show more
We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe.Our comprehensive range of products and services covers every link of... Show more
As an Account Manager, you will be responsible for providing growth on current accounts, including: Grow Revenue and Achieve Profit goals on assigned accounts.Respond to customer inquiries via pho... Show more
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem.Nearby options were limited, and the team was spending too much time and money tra... Show more
Customer-Facing Technical Program Manager.Autonomize AI is revolutionizing healthcare by streamlining knowledge workflows with AI.We reduce administrative burdens and elevate outcomes, empowering p... Show more
