Operations Administrator

divh2Administrative Assistant/h2pThe Administrative Assistant will play an integral role in supporting the day-to-day operations of our Hauling Depot. This role will primarily support operations management, overnight dispatchers alongside them, and the drivers and collection helpers on routes over the phone. The ideal candidate will have strong communication skills, computer skills, and the ability to multi-task./ppEssential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned./pulliMaintain comprehensive operational records including route sheets, work orders, and service documentation./liliCheck-in and communicate with drivers and collection helpers around shift times daily/liliData entry regarding driver surveys, hours, miles, fuel, etc. on route sheets/logs/liliCoordinate with dispatch on daily route assignments and changes./liliMake corrections (productivity data) within 24 hours./liliEnter productivity entry for previous day. All productivity must be entered within 48 hours of route completion./liliReceive and assist occasional customer service calls and communicate between drivers on routes/liliCollect daily tickets and DVIRs for processing; also injury/accident reports as needed/liliContact sales and/or customer service departments in case of service issues and updates/liliOrganize and distribute all paperwork from drivers or other staff/liliUtilize system functionality for all functions of operations requiring data entry and accuracy./liliCoordinate and schedule operational meetings and training sessions./liliPrepare meeting agendas and record minutes for operations meetings./liliMaintain updated contact information for all operations personnel./liliDistribute important operational updates and policy changes to team members./liliAssist in maintaining records required for regulatory compliance./liliHelp prepare documentation for audits and inspections./liliAssist with incident report documentation and filing./liliTrained in house to dispatch if interested and need arises/liliManage internal filing systems (both digital and physical) for operational documents./liliPrepare and distribute daily, weekly, and monthly operational reports./liliCompile data for regulatory compliance reporting./liliAssist in analyzing operational data to identify trends and improvement areas./li/ulpRequirements and Qualifications:/pulliApplicants must be at least 18 years of age and legally eligible to work in the United States./liliHigh school/GED education completed; higher education is a plus./liliMinimum 3 years experience as Administrative Assistant, or some type of Operations Support required./liliFluency in English required and Spanish required./liliExperience from waste management or transportation industry is strongly preferred./liliExperience in waste industry operations software is strongly preferred, but can be trained./liliMust have computer skills, including Microsoft Excel, Word,Outlook, TEAMS/liliAbility to learn and conform to digital processes/liliAbility to prioritize takes effectively/liliStrong problem solving and decision-making capabilities/liliHigh level of accuracy and attention to detail/liliAdaptability to changing priorities and schedules/liliExpertise with data entry and records management./liliExcellent organizational and time management abilities./liliFamiliarity with DOT regulations and safety documentation./li/ulpAdditional Information/ppThis job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice./ppInterstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws./ppThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training./ppSalary Range Minimum USD $19.00/Hr./ppSalary Range Maximum USD $23.00/Hr./p/div