Medical Assistant - Lead

Job Title

Support physicians, nurse practitioners, physician assistants, and/or nurses by taking vitals, assisting in medical examinations and other specific procedures. Act as lead and delegate duties to lower level staff.

Why VCC?

Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.

Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.

A robust training & development culture to help you grow and advance your career.

A workplace built on respect, collaboration and passion for care.

Responsibilities

Lead Responsibilities

• Report any equipment failures to Clinic Manager
• Present positive role model and clinic image
• Responsible for provider room assignment, exam room stocking and setup
• Complete monthly log and monitor supplies and expiration dates of equipment and supplies for each room; order and maintain supplies
• Assist with coverage for leaves, vacations, sick days, etc.
• Assist management with oversight of patient flow and back office
• Ensure control and temperature logs are done daily
• Verify all patient rooms are fully stocked
• Ensure all Medical Assistants are working efficiently
• Report any Medical Assistant training needs to Clinic Manager
• Assist with training of new medical assistants
• Act as a resource to other medical assistants as needed
• Assist Clinic Manager with testing, maintaining and updating medical assistant skills

Essential Job Functions

• Print and review schedule daily in preparation for the day
• Prepare patients for examination and assist providers with the examination and/or procedure
• Take vital signs, height and weight of patients; plot growth charts; record immunizations
• Apply and remove bandages and dressings, orthopedic appliances such as knee immobilizers, envelope slings, orthotics and similar devices and assist providers in cast, splint and orthopedic appliance applications.
• Select and adjust crutches and provide patient instruction on proper use
• Perform simple laboratory and screening tests customarily performed in a medical office such as visual acuity, audiometric screening, Snellen tests, spirometry tests and EKG's
• Set up appropriate instrument trays for special procedures
• Verify the purpose of the visit
• Set up rooms for provider use in accordance with patient's needs
• Give counseling, care and follow-up instructions, health education and materials to patients as instructed by provider
• Provide confidential, culturally sensitive and appropriate language translation for provider and patient
• Administer intramuscular, subcutaneous and intra-dermal injections, perform skin tests and venipuncture for purposes of withdrawing blood under the direct supervision of the provider
• Wash, wrap and autoclave instruments according to guidelines
• Prepare disposable and infectious waste for appropriate disposal
• Maintain electronic patient records and charges to ensure completeness and accuracy of information
• Complete appropriate electronic forms as required for the patient's medical treatment, including radiology and laboratory slips and referrals based on provider findings
• Assist in minor surgery and other specialty surgical and medical procedures only under the direct supervision of the provider

Qualifications

Minimum

• High school graduate or equivalent
• Bilingual English/Spanish
• Clinical Medical Assistant Certification indicating completion of program from an approved school or hospital
• Minimum four years' back office experience
• CPR Certification (BLS Child, Infant, Adult)
• Phlebotomy certification

Required Skills/Knowledge/Abilities

• Knowledge of and ability to perform the full range of professional medical assistant duties
• Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred
• Knowledge of community health centers, public assistance programs, state and federal regulations and managed care systems
• Ability to work independently, take initiative and be proactive
• Excellent knowledge of general back office procedures, such as taking vitals, performing venipuncture, administering immunizations, etc
• Excellent organizational, time management and interpersonal skills
• Comprehensive knowledge of medical terminology in English and Spanish
• Emergency response capability for possible crisis situations
• Excellent verbal and written skills necessary for communication with patients/clients, providers and other staff
• Ability to interface with all levels of personnel in a professional manner
• Ability to work with people of all social and ethnic backgrounds and within the constraints of government funded programs

Pay Range:

• $23.50 - $27.00 Depending On Experience