Service Contract Admin

Service Contract Admin

Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly team as an Administrative Assistant I to work at a premier manufacturing client in Brea, CA. We're here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We'll help you get where you want to be.

Salary/Pay Rate/Compensation:

$22.03/hour

Shift:

A set 9-hour shift anytime between 5am7pm

Why You Should Apply To Be Administrative Assistant I:

• Competitive pay rate and stable hours
• Work for a respected industry leader in a dynamic environment
• Opportunity to collaborate with multiple departments and drive revenue growth
• Supportive team culture with career development opportunities

What's A Typical Day As Administrative Assistant I? You'll Be:

• Managing all aspects of service contract functions, including preparing proposals, negotiating contracts, and ensuring fulfillment of obligations
• Processing all POC IT annual service agreements, verifying prices, matching purchase orders and invoices, and entering data into ERP systems
• Maintaining documentation for contracts and invoices, assisting with monthly invoice processing, and ensuring monthly revenue targets are met
• Maintaining positive rapport with customers, assisting with contract renewals, invoicing customers, and addressing questions about contracts
• Utilizing CRM systems to retrieve customer and installed base information, updating work orders, and collaborating with sales and IT teams
• Renewing service contracts, transferring billable calls, and identifying efficiency opportunities
• Adhering to compliance requirements and escalating customer service issues as needed

This Job Might Be An Outstanding Fit If You:

• Can work a set 9-hour shift anytime between 5am7pm
• Have excellent communication and organizational skills, and a sense of urgency
• Hold an Associate Degree or equivalent with 2+ years relevant experience or a Bachelor's Degree, preferably with experience in billing, invoicing, and contract audits
• Are proficient in English and familiar with standard administrative tools (Windows, MS Office)
• Have knowledge of Microsoft Dynamics, Microsoft 365, and Axapta (preferred)
• Display team leadership, strong time management, and thrive in a fast-paced, ever-changing team environment

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Administrative Assistant I today!