Server Assistant

Position Description:

Hourly: $7.50 PLUS TIPS

COMPANY SUMMARY

Kane Brown’s on Broadway is Nashville’s newest high-energy concept — bold, dynamic, and built for unforgettable nights. Blending live music, elevated hospitality, and a vibrant social atmosphere, this multi-level venue delivers an experience that transitions seamlessly from daytime brunch to late-night entertainment.
With a live music stage at its core, exclusive lounge spaces, and a rooftop that keeps the energy going well into the night, Kane Brown’s on Broadway is designed for celebration, connection, and nonstop momentum. Inspired by Kane Brown’s signature style and presence, the venue brings together great music, premium service, and an electric crowd.
This is more than a job — it’s your opportunity to be part of one of Broadway’s most exciting new destinations. If you thrive in fast-paced environments, enjoy creating memorable guest experiences, and want to be part of something big, Kane Brown’s on Broadway is where you belong.
POSITION SUMMARY We are looking for a motivated, hardworking, and passionate Server Assistant with incredibly high standards to join the Kane Brown’s team. You will be responsible for food service of all tables and seating areas in a high-volume restaurant, bar, or lounge. The Food Runner/Server Assistant assists the kitchen and Servers with food service, proper set-up, and maintenance of functioning spaces, as well as serving guests and keeping the side stations clean and well stocked. The Food Runner/Server Assistant will assist management with the training/mentoring of new employees as requested and works in an efficient and professional manner while maintaining a positive attitude and always delivering superior guest service.
KEY RESPONSIBILITIES • This position will cross train as a Barback, Food runner, and Polisher • Provide a friendly, inviting, and personal environment for guests • Anticipate guest needs and respond to guest inquiries and requests in a courteous and polite manner • Adhere to all standard operating procedures and sequence of service standards • Maintain line of sight/atmosphere control by circulating through your work area throughout shift • Respond to guest concerns/complaints and correct errors or resolve complaints with a positive attitude • Keep tabletops, floors, and service areas clean/free of dirty glasses, dirty ashtrays, trash, and any unnecessary items throughout shift • Keep service station and service equipment storage clean and organized • Safely transport service trays from table areas to back of house or service station • Clean all spills and waste immediately, Sweep and mop as needed and Polish and wash glassware throughout shift • Responsible for making sure your area is always prepped accordingly with supplies and that it is kept clean to run as efficiently as possible • Clear tables of debris and any spillage throughout the shift • Adhere to all specified marketing requirements and guidelines (guest list, reservations, social media, etc.) • Record and report any equipment failure and/or safety hazards to a manager immediately • Performs other job-related duties as assigned
QUALIFICATIONS • High school diploma or equivalent. • Valid driver’s license • Previous experience in a similar role in a hospitality or event setting preferred. • Strong organizational skills and attention to detail. • Ability to perform physical activities, including lifting up to 50 pounds, bending, and standing for long periods. • Willingness to work in various outdoor weather conditions. • Excellent time management skills and the ability to work autonomously. • Team player with good communication skills.
WHAT WE’RE LOOKING FOR At Kane Brown’s on Broadway, we use our unique experience and contributions to deliver more than value – we set new standards! We seek someone that is looking for more than a job – we want to work with someone who is as passionate as us about what we do and how we go about doing it.
COMPENSATION & BENEFITS • Health, Dental, and Vision Insurance, with healthcare plans as low as $49/month • 401(k) Plans • Employee Dining Benefits • Flexible Schedule
PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is regularly required to stand, reach, bend and lift heavy objects. The noise level in the work environment is typically high. • Stamina and Endurance: Ability to stand, walk, and move for extended periods during shifts, often in fast-paced or busy environments. • Strength: Capability to lift and carry heavy objects, such as luggage, equipment, or cleaning supplies, typically weighing up to 50 pounds or more. • Manual Dexterity: Skill in handling a variety of tasks, such as cleaning, carrying items, or assisting guests with luggage. • Mobility: Ability to bend, stoop, kneel, climb stairs, and reach in order to perform various tasks throughout the facility. • Coordination: Good hand-eye coordination for handling equipment and performing duties like cleaning, moving items, or organizing spaces. • Tolerating Heat and Cold: Comfort working in various environments, including outdoor or non-climate-controlled areas, especially when moving between buildings or loading/unloading items. • Visual and Hearing Acuity: Necessary for observing surroundings, assisting guests, and communicating with staff and visitors.
OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.