General Manager, Laos

Job Description

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 10 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores – foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives. Up for an exciting new career?

We are looking for a highly driven and motivated General Manager, Laos to join our growing team in Laos. If you are looking for a place where you can gain hands-on experience and create direct impact, then this may be the place for you! The ideal candidate will have a track record as a significant individual contributor as well as a strong team player – comfortable working as a leader, managing teams, and working closely with senior executives to drive forward strategic initiatives in the region.

Key Responsibilities

• Own the full P&L and lead all business operations across Laos.
• Define and execute the country growth strategy with a strong focus on profitability, efficiency, and scalability.
• Build, lead, and inspire a cross-functional leadership team to deliver strong business outcomes.
• Ensure operational excellence across commercial, logistics, marketing, and customer experience functions.
• Strengthen our vendor, customer, and rider ecosystem to drive loyalty and sustainable growth.
• Act as the brand’s key representative in Laos, managing external relationships and regulatory affairs.

Qualifications

• Bachelor’s degree in Business, Economics, Engineering, or related field; MBA preferred.
• 10+ years of leadership experience, including P&L ownership and strategic project execution.
• International exposure is a must-have for this role
• Background in fast-paced, entrepreneurial, startup/technology environments.
• Experience leading and scaling organisations of 100+ staff across diverse functions with proven success scaling high-growth businesses in dynamic, tech-driven environments.
• Strong business acumen and decision-making capability with a sharp customer and market focus.
• Exceptional interpersonal and communication skills; able to influence at senior levels and across functions.
• Demonstrated ability to lead diverse teams and work in a multicultural, cross-border environment.
• Resilient, adaptable, and comfortable with ambiguity and fast-paced change.
• Fluent in English & Laos