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Marvin Love and Associates
General Manager - Private, Elevated Hospitality ConceptMarvin Love and Associates • Norfolk, VA, US
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General Manager - Private, Elevated Hospitality Concept

General Manager - Private, Elevated Hospitality Concept

Marvin Love and Associates • Norfolk, VA, US
30+ days ago
Salary
$90,000.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description

📍 Southeast U.S. (Relocation Opportunity)

About the Opportunity

We are partnering with a luxury hospitality group to identify a General Manager for a private, high-touch cocktail-driven concept within an upscale hotel environment.

This is not a traditional restaurant role.

This opportunity is built for a leader who understands how to create an experience, not just manage an operation—someone who thrives in a relationship-driven, member-style environment where consistency, personalization, and presence matter.

Comp Set: $90,000 Base + 10% Bonus + Full Benefits

What You’ll Be Responsible For

Leading the Experience

  • Create a strong sense of belonging for guests and members
  • Build meaningful relationships that drive repeat visitation
  • Maintain a visible, hands-on presence during service
  • Elevate service standards beyond transactional interactions

Owning the Operation

  • Oversee daily operations of a cocktail-forward, high-touch environment
  • Lead and develop a team of approximately 30 team members
  • Maintain discipline around labor, scheduling, and cost controls
  • Ensure service execution aligns with elevated hospitality standards

Driving Performance

  • Manage P&L performance and operational efficiency
  • Balance guest experience with financial results
  • Support programming, events, and seasonal activation's

Building the Team

  • Recruit, train, and develop a strong service-driven culture
  • Coach and mentor team members in real time
  • Set clear expectations and maintain accountability

What We’re Looking For

Ideal Profile

  • Hospitality-first leader with a strong floor presence
  • Polished and professional, yet approachable and authentic
  • Emotionally intelligent with strong guest awareness
  • Hands-on operator with attention to detail

Requirements

Preferred Background

  • Luxury hotel outlet, private club, or high-end standalone concept
  • Experience in cocktail-forward or experiential environments
  • Strong financial and operational acumen
  • Background in structured service cultures (Forbes-level, boutique luxury, etc.)

What Doesn’t Work

  • Transactional or checklist-style management
  • Leaders who prefer to operate from the office
  • Overly rigid or corporate leadership styles
  • Inconsistent operational or financial discipline

Benefits

Compensation & Benefits

  • $90,000 base salary
  • 10% annual bonus
  • Comprehensive benefits package
  • Growth and advancement opportunities
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General Manager - Private, Elevated Hospitality Concept • Norfolk, VA, US

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