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AAA Club Alliance
Service AdvisorAAA Club Alliance • Huber Heights, Ohio, United States
Service Advisor

Service Advisor

AAA Club Alliance • Huber Heights, Ohio, United States
30+ days ago
Salary
$19.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description
Are you ready for your next career move with AAA?

Drive Your Career Forward with AAA Club Alliance!

Are you a customer-focused professional with a passion for the automotive industry? AAA Club Alliance is looking for an Automotive Service Advisor to be the connection point between our customers and our skilled in-shop technicians.

In this role, you’ll guide customers through the repair process with confidence and care – ensuring they fully understand their service needs, building trust, and delivering an exceptional customer experience at every step. If you thrive in a fast-paced environment and enjoy helping people, this is your chance to shine with a company that values excellence, teamwork, and your career growth.

Apply today and take the first step toward an exciting career with AAA!

Location: 8381 Old Troy Pike, Huber Heights, OH 45424

What We Offer:
  • Compensation starting at $20.50/hr. Actual pay may be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
  • Additional earning potential through monthly performance bonuses, spiffs, and contests!
  • Schedule: Full-time, 5 days/week - Sundays off every week, plus one other day off based on business needs.
  • Career development opportunities supported by ongoing training and advancement paths within AAA.

Your Impact as an Automotive Service Advisor:
  • Greet customers, answer calls, and schedule appointments promptly and courteously.
  • Review recommended repairs and services with customers to ensure clarity and understanding.
  • Communicate updates if costs, timing, or scope of work change, documenting approvals accurately.
  • Distribute work to shop technicians and track progress to ensure timely, high-quality results.
  • Coordinate warranty repairs, towing services, shuttles, or rental vehicles as needed.
  • Monitor upcoming inspection and maintenance schedules, proactively notifying customers when service is due.
  • Other duties as assigned.

What You’ll Bring:
  • High School Diploma or equivalent.
  • Prior experience in the automotive industry preferred, or at least three years in a fast-paced customer service/sales role with a strong record of success.
  • Knowledge of automotive technology and ability to communicate service needs clearly to customers and technicians.
  • ASE Service Advisor Certification a plus, but not required.
  • Valid driver’s license.
  • Strong communication skills for collaborating with the team.
  • Authorized to work in the USA.
  • Ability to pass pre-employment screenings if offered a position (background check, drug screening).

Full time Associates are offered a comprehensive benefits package that includes:
  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
  • And MORE! Check out our Benefits Page for more information

Job Grade:79-N

If you have the qualities and skills described, apply today to explore your opportunities at AAA Club Alliance!
AAA Club Alliance is committed to provide a safe and professional work environment. EOE/M/F/D/V

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    Service Advisor • Huber Heights, Ohio, United States

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