ED Tech I - Emergency Department

Emergency Department Technician

The Emergency Department (ED) Technician assists clinical professionals in providing direct patient care under the direction and supervision of a Registered Nurse (RN). The ED Technician performs basic clinical and technical duties, ensuring safe, efficient, and compassionate delivery of care to all patients within the Emergency Department.

Primary Accountabilities

1. Collects, records, and reports accurate patient information, while providing routine procedures and basic care to patients in a clean and safe environment as directed by an RN

2. Provides service to patients and families with sensitivity and respect for their expectations, age, cultural and individual needs.

3. Responds to call lights and completes other assigned tasks in a timely manner.

4. Adheres to department service standards such as purposeful rounding, bedside shift report, and whiteboard management to enhance customer communication.

5. Communicates effectively with all members of the healthcare team to promote effective team functioning, additionally seeking feedback and coaching to improve customer experience.

6. Contributes to the customer experience goals as evidenced by positive patient experience scores, comments and other written compliments.

7. Accesses rooms that contain IV solutions, authorized medications and supplies occasionally as directed for patient care accountabilities.

8. Complies to National Patient Safety Goals (i.e. use of two patient identifiers) when accessing patient information and in performing job duties.

Work Experience

Minimum Qualifications

Education: None

Work Experience: None

Licensure: If hired/transferred into position after August 3rd, 2026, must hold any one of the

o Emergency Medical Technician (EMT) licensure in the State of Florida OR

o Certified Nursing Assistant (CNA) licensure in the State of Florida.

Certification: American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card prior to start date and maintained.

Certification In Lieu of Licensure: Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification from one of the following accredited organizations:

o American Association of Medical Assistants (AAMA) OR

o American Medical Technologist (AMT) OR

o National Healthcareer Association (NHA) OR

o National Center for Competency Testing (NCCT) OR

o American Registry of Medical Assistants (ARMA) OR

o National Association for Health Professionals (NAHP) OR

o American Medical Certification Association (AMCA).

Skills/Knowledge/Abilities:

o Exemplifies dependability, reliability, and flexibility in assisting other associates and maintaining productivity.

o Demonstrates personal accountability in economically using and caring for equipment and supplies.

o Ability to speak and understand verbal and written instructions in the English language

o Aptitude to focus and prioritize multiple activities.

Physical Requirements

Physically agile; may require walking, standing, running, bending, stooping, kneeling, climbing, or crouching frequently.

May occasionally include lifting or moving objects up to 50 pounds, with or without assistance.

May require moving in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders, or overhead.

May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift.

May be exposed to inside and outside environments with varied temperatures, air quality, lighting, and/or low to loud noise.

May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC guidelines.

Communicating with others to exchange information.

Visual acuity and hand-eye coordination to perform tasks.

Workspace may vary from open to confined.

May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

Benefits

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Schedule:

Part-Time

Shift Times:

700am_700pm

Paygrade:

PG-PG-PG-PG-PG-PG-PG-23