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Project Resources Group, Inc
Damage SpecialistProject Resources Group, Inc • Minneapolis, MN, United States
Damage Specialist

Damage Specialist

Project Resources Group, Inc • Minneapolis, MN, United States
9 hours ago
Salary
$51,000.00–$54,000.00 yearly
Job type
  • Full-time
Job description

Cable & Telecom Damage Specialist

As a leading provider of construction management, outside plant damage assessment & recovery, business outsourcing and consulting services, Project Resources Group (PRG) offers services within the cable, telephony, construction and utility industries, including:

Back Office Processing

Technical Support

Network Infrastructure

Engineering & Design

Project and Program Management

Outside Plant Damage Cost Recovery Services

With 20+ offices and 825+ employees nationwide, we deliver industry-leading solutions with speed, accuracy, and expertise.

Project Resources Group (PRG) is seeking a highly motivated and detail-oriented Cable & Telecom Damage Specialist in the Minneapolis, MN area. In this hands-on role, you will collect, analyze, and review evidence related to third-party utility damages to determine liability. This role is ideal for someone who thrives working independently and takes pride in delivering precise, professional results.

Key Responsibilities

  • Perform on-site assessments of underground and aerial cable plant damages.
  • Conduct interviews at damage sites with contractors, technicians, witnesses, police, homeowners, etc.
  • Professionally photograph and document the damaged scene to accurately portray and determine liability.
  • Collaborate with the client's locate company and exchange relevant damage information.
  • Analyze and review all evidence related to third-party utility damage for the purpose of determining a liable party.
  • Learn, understand, and apply State Dig Laws and Statutes, excavator requirements, and NESC standards.
  • Build and develop a professional working relationship with the client, contractors, technicians, management team, and other personnel.
  • Work with the client and contractors to obtain and write up job repair costs from the damage.
  • Compile all case-related material and email it to the local handling office.
  • Assist the Claims Recovery team with follow-up actions after damage site reviews.
  • Develop and maintain monthly market reporting and lead client meetings to review updates.
  • Maintain a working knowledge of the entire PRG claims process.

Required Qualifications

  • Must possess a valid and current driver's license, reliable personal vehicle suitable for representing the company, and auto insurance meeting both federal and state requirements, with minimum auto liability coverage of 100/300/100 for bodily injury and property damage.
  • Must be willing and able to utilize a personal vehicle for work-related travel as required.
  • Must possess strong written and verbal communication skills.

Preferred Qualifications

  • Proficient in Microsoft Word and comfortable using public or shared computer systems
  • Strong analytical and logical reasoning skills
  • Familiarity with the cable industry and/or utility locating industry
  • Previous experience in the telephone industry, including equipment and job costing is highly desirable
  • Background in business operations with a strong attention to detail
  • Proven ability to multitask and effectively manage time in a dynamic environment
  • Claims background is also a plus

Physical Requirements

  • Ability to sit, stand, and walk for extended periods.
  • Ability to drive a personal vehicle to various damage sites, including daytime and nighttime travel.
  • Ability to walk and work on uneven terrain and in varying weather conditions.
  • Ability to occasionally lift and carry up to 25 pounds.
  • Ability to bend, stoop, or reach as necessary to perform essential job duties.

Compensation and Benefits

We offer a competitive salary ($51,000 - $54,000 based on experience), plus overtime for any hours worked over 40 hours per week. Along with a comprehensive benefits package, including:

  • National mileage reimbursement for vehicle use
  • Medical, dental, and vision coverage for employees and dependents
  • 401(k) retirement plan, with company match after 1 year
  • Short-term disability coverage after 1 year
  • Paid time off and holidays
  • Additional perks such as company-paid life insurance, and other supplemental insurances available
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Damage Specialist • Minneapolis, MN, United States

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