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Success Academy
Associate, People OperationsSuccess Academy • New York, NY, United States
Associate, People Operations

Associate, People Operations

Success Academy • New York, NY, United States
9 days ago
Salary
$75,000.00 yearly
Job type
  • Full-time
Job description

Associate, People Operations

New York

Success Academy is seeking a People Operations Associate to join our HR Team, reporting to the Lead, People Operations. This role plays a key part in supporting the employee lifecycle and ensuring an excellent employee experience through efficient execution of administrative tasks and HR processes. The ideal candidate is highly organized, detail-oriented, and eager to contribute to the team's success in a fast-paced environment. This role focuses on consistent professional communication, quick responsiveness, independence, and exceptional team-work.

In this role, you'll make an impact by:

  • Acting as the first point of contact for HR-related inquiries via the ticketing system, triaging requests to appropriate teams or providing accurate responses using templates, policies, and your knowledge base.
  • Supporting all aspects of the employee lifecycle, including pre-employment processes (e.g., background checks, fingerprinting), onboarding logistics (e.g., catering, attendance tracking), and internal mobility (e.g., HRIS updates for transfers, title changes, or compensation adjustments).
  • Assisting with maintaining and updating the Workday HCM system, ensuring accuracy and consistency in employee data.
  • Assisting with data entry for annual HR processes such as promotions, school transfers, and compensation reviews.
  • Supporting in the preparation of reports for various organizational needs and assisting with compliance-related documentation.
  • Providing clear and helpful information to managers and staff regarding HR policies, procedures, and processes.
  • Collaborating with team members to ensure seamless execution of onboarding activities and HR-related events.
  • Maintaining confidentiality and managing sensitive employee information with the highest level of integrity.

Minimum qualifications include:

  • 23 years of experience in an administrative, operations, or customer service role in HR or a similar field.
  • Strong organizational skills with the ability to prioritize tasks, manage deadlines, and handle multiple responsibilities simultaneously and independently.
  • Excellent communication and interpersonal skills (both written and oral), with a focus on providing a positive employee experience.
  • Have extraordinarily high standards for the quality of work and a reflex to improve at every turn.
  • A proactive and solutions-oriented mindset, with the ability to navigate ambiguity and shifting priorities.
  • Experience with any of the following systems is a plus: Workday HCM, ServiceNow, Dado.
  • Demonstrated ability to handle sensitive information with confidentiality and care.
  • Tech savvy and quick to adapt to new systems and technologies.

What we offer:

  • An engagement-focused and high performance-oriented culture
  • Continuous learning and development opportunities
  • A flexible hybrid work environment that allows you to work on-site and from home
  • Mission-driven work that changes the lives of kids across New York City
  • A robust benefits package including medical, dental, and vision insurance options; a 403(b) retirement plan with company matching

Compensation Range $75,000$83,000 USD

Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.

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Associate, People Operations • New York, NY, United States

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