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J To Insurance Agency Inc
Customer Service and Sales RepresentativeJ To Insurance Agency Inc • Escondido, CA, US
Customer Service and Sales Representative

Customer Service and Sales Representative

J To Insurance Agency Inc • Escondido, CA, US
30+ days ago
Salary
$25.00 hourly
Job type
  • Full-time
Job description
Benefits:
  • Retirement
  • Paid time off

Are you a people-first professional who enjoys building relationships, solving problems, and making a real impact in your community?



A top-performing Farmers Insurance agency is growing, and we’re looking for a motivated, service driven individual to join our team. This isn’t just a customer service role; it’s an opportunity to grow your career, increase your earning potential, and become a trusted advisor to our clients.



We help protect what matters most, homes, cars, businesses, and families; and we’re looking for someone who takes pride in helping others do the same.



What You'll Do


  • Build meaningful, long-term relationships with clients and local community members
  • Guide clients through coverage options and recommend personalized insurance solutions
  • Answer questions related to policies, billing, claims, and coverage with clarity and care
  • Provide fast, friendly service via phone, email, and in person
  • Support account updates, policy changes, and renewals
  • Identify opportunities to cross-sell and support new business growth
  • Stay up to date on insurance products, systems, and industry trends
  • Collaborate with a supportive team to hit goals and deliver excellent service

What We're Looking For


  • Spanish fluency is strongly preferred and may be required for certain client-facing responsibilities
  • Licensed or willing to obtain prior to hire (we can help guide you through the process)
  • Proven experience in sales and customer service, preferably in the insurance industry
  • Strong communication and relationship-building skills
  • Organized, detail-oriented, and able to manage multiple priorities
  • Comfortable using computers, CRM systems, and Microsoft Office
  • Self-motivated with a positive, team-oriented mindset
  • Strong analytical and problem-solving skills and attention to detail
  • Successful background check

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Customer Service and Sales Representative • Escondido, CA, US

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