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The Jonus Group
NY Workers Compensation Claims Supervisor - RemoteThe Jonus Group • New York, NY, United States
NY Workers Compensation Claims Supervisor - Remote

NY Workers Compensation Claims Supervisor - Remote

The Jonus Group • New York, NY, United States
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Job Description

About the Opportunity:
Our client, a respected Third-Party Administrator (TPA), is seeking a Workers’ Compensation Claims Supervisor to lead and develop a team of adjusters handling New York claims. This role is ideal for a hands-on leader who can drive claim performance, ensure regulatory compliance, and foster a high-performing team environment.

Compensation & Benefits:

  • $95,000 - $115,000/year (based on years of experience)
  • Performance-based bonus opportunities
  • Comprehensive benefits package (medical, dental, vision)
  • 401(k) with company match
  • Flexible remote work environment

Qualifications:

  • Active New York Adjuster’s License (Required)
  • 5+ years of experience handling New York Workers’ Compensation claims
  • 2+ years of supervisory or team lead experience preferred
  • Strong knowledge of New York jurisdiction, statutes, and regulatory requirements
  • Experience working within a TPA or insurance carrier environment
  • Proven ability to manage and motivate a team in a high-volume environment
  • Excellent leadership, organizational, and decision-making skills
  • Strong communication and client-facing abilities

Key Responsibilities:

  • Supervise, mentor, and develop a team of Workers’ Compensation Claims Adjusters handling New York claims
  • Monitor claim files for quality, accuracy, and compliance with New York Workers’ Compensation laws and regulations
  • Conduct regular file reviews and provide actionable feedback to improve performance
  • Assist adjusters with complex, litigated, and high-exposure claims
  • Ensure timely reserving, proper claim investigation, and strategic resolution of claims
  • Collaborate with clients, attorneys, and internal stakeholders to ensure service expectations are met or exceeded
  • Track and report on key performance metrics (closure rates, lag time, reserve accuracy, etc.)
  • Support training initiatives and onboarding of new team members
  • Maintain compliance with all regulatory and internal best practices

#LI-MW1

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NY Workers Compensation Claims Supervisor - Remote • New York, NY, United States

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