Grocery - Night Stocker - Part time

Responsibilities

Job Summary: As a Night Stocker, you'll become part of a highly-functioning team in the Grocery or Drug Store department, watching out for each other, working to meet common goals, and sharing that nighttime work lifestyle. Because you'll be stocking for a large footprint in the Store, you'll learn about multiple products and departments across the total Store. These learning opportunities will serve as a building block to many other jobs, and potentially, a career for you at H-E-B.

Key Responsibilities & Essential Functions:

Stocking:

• Stocks shelves, refills displays
• Loads, unloads, and moves heavy, bulky products; may unload trucks
• Conditions shelves and products
• Learns / applies product knowledge, with an eye for detail (e.g., rotation dates, shelf / label info, etc.) to help department meet A+ Standards
• Keeps department clean and well-organized (includes back room and shelves, etc.)
• Applies personal discipline to ensure compliance with / execution of established Standard Operating Procedures (SOPs) and leader direction
• Ensures federal, state, and company regulations and standards for product food safety and sanitation are met
• Works efficiently and with a team attitude; complies with / maintains productivity standards
• Takes constructive feedback well; applies learning to future tasks
• May coach / train other Stockers

Customer Service:

• Operates with team mindset, not in a silo; often works cross functionally within the Store; builds relationships across departments (e.g., Curbside)
• Learns / models customer service and hospitality, with Customers and Store Partners
• Assists customers in locating product and answering product questions

Qualifications & Key Requirements:

Age Requirement:

• 18+

Work Experience:

• Experience stocking and in customer service (preferred)
• Experience working in a physically demanding job a plus

Knowledge/Skills/Abilities:

• Understanding of SOPs / guidance related to emergency procedures, proper stocking, etc.
• Communication skills; reading / writing skills
• Organization and time-management skills
• Customer service skills; service mentality
• Ability to perform repetitive, physical tasks that sometimes include heavy lifting
• Ability to think on your feet and work with agility
• Ability to work as part of a team to meet nightly goals
• Ability to manage multiple priorities and shift focus between tasks; close attention to detail
• Ability to apply personal discipline to SOPs and leader direction
• Ability to work overnight shifts, including weekends and holidays

Education:

Licenses/Certifications:

• Forklift / power jack training (provided upon hire)

Physical Demands & Working Conditions:

• Work in a fast-paced, demanding Store environment, while paying close attention to detail
• Perform the following, based on your department:
  Grocery:
  * Constantly reach at waist, grasp
  * Frequently stand, walk, bend
  * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
  * Occasionally be exposed to cold, loud noise, ambient temperatures, and wet conditions
  * Demonstrate the ability to lift 50 lbs, and manage in excess of 100 lbs
• Drugstore:
  * Constantly reach at waist, grasp
  * Frequently stand, walk
  * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
  * Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
  * Demonstrate the ability to lift 66 lbs, and manage in excess of 50 lbs
• Dairy:
  * Constantly reach at waist, grasp
  * Constantly exposed to cold temperatures
  * Frequently stand, walk, bend
  * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
  * Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
  * Demonstrate the ability to lift 86 lbs, and manage in excess of 100 lbs
• Frozen:
  * Constantly reach at waist, grasp
  * Constantly exposed to cold temperatures
  * Frequently stand, walk
  * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
  * Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
  * Demonstrate the ability to lift 60 lbs, and manage in excess of 100 lbs
• General Merchandise:
  * Constantly reach at waist, grasp
  * Frequently stand, walk, bend
  * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements
  * Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
  * Demonstrate the ability to lift 60 lbs, and manage in excess of 60 lbs
• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

Last revised: 2/1/2019