Talent.com
Planet Fitness
Member Services RepresentativePlanet Fitness • Clovis, CA, US
Member Services Representative

Member Services Representative

Planet Fitness • Clovis, CA, US
10 days ago
Job type
  • Full-time
Job description

Flynn Fitness is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.

Planet Fitness prides itself on creating a unique environment where anyone – and we mean anyone – can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. This product is a tool, a means to an end; not a brand name or a mold-maker, but a tool that can be used by anyone. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected.

We are searching for a Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience!

Skills Required

  • Customer Service experience preferred
  • Basic computer proficiency and strong attention to detail
  • Consistent punctuality and reliability
  • Strong communication skills
  • Ability to work well in a team environment
  • Willingness to learn and adapt
  • Problem-solving mindset
  • Ability to follow instructions and complete tasks independently

Essential Duties and Responsibilities

  • Greet members and guests, always providing exceptional customer service.
  • Answer phones courteously and assist callers with a variety of questions.
  • Check members in and provide club tours to prospective members.
  • Communicate updates and events to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Conduct beverage or merchandise purchases on the point-of-sale system.
  • Utilize POS system to assist with new memberships and existing membership questions.
  • Go above and beyond to keep the front desk area and lobby clean and orderly.
  • Regular cleaning and upkeep of the facility, including exercise equipment, amenities, windows, mirrors, trash removal, and re-racking weights.
  • Support team operations by adapting to new policies, procedures, and systems, and completing required company training as assigned.
  • Frequent restroom/locker room cleaning and stocking.
  • Complete company assigned trainings and additional learning as directed.

Physical Demands

  • Ability to stand for extended periods during shifts.
  • Frequent walking throughout the facility.
  • Occasional lifting and carrying of items up to 75 pounds, with or without reasonable accommodation.
  • Reaching, bending, and kneeling as needed for cleaning and stocking tasks.
  • Ability to work in a busy, noisy fitness environment.
  • Will occasionally use or be around standard cleaning products; appropriate safety procedures and protective equipment are provided.

Compensation Member Services Representative: $17 to $19 per hour

For a copy of Flynn Group’s Workplace Privacy Notice, please visit https://flynn.com/privacy-policy/

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Create a job alert for this search

Member Services Representative • Clovis, CA, US

Similar jobs

Service Team

PANDA RESTAURANT GROUPFresno, CA, United States
Full-time

Join Us as a Service Team AssociateWe're looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work ... Show more

 • Promoted

Work From Home

Remote JobsPrather, CA
Remote
Full-time

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Show more

 • Promoted

Retail Service Specialist

O'Reilly AutomotiveSanger, CA, United States
Full-time

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual, quarterly performance, or premiums may be paid in amoun... Show more

 • Promoted

Costco Membership Desk Representative

TradeJobsWorkforce93720 Fresno, CA, US
Full-time

We’re looking for a Costco Membership Desk Representative to perform daily responsibilities with dedication.Ensure compliance with company and safety standards.Stay adaptable in a dynamic, fast-pac... Show more

 • Promoted

Financial Services Associate

San Joaquin Valley CollegeFresno, CA, United States
Full-time

SummaryThe Financial Services Advisor meets with applicants and students regarding their eligibility for federal financial aid programs by calculating anticipated awards in PELL, SEOG, Stafford/Dir... Show more

 • Promoted

Greeter

WalmartFriant, CA

As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store.Your warm and friendly demeanor will create a welcoming atmosphere and set the tone for a posit... Show more

 • Promoted

Union Representative / Organizer, SEIU UHW, Local 2005

SEIUFresno, CA, United States
Full-time

Union Representative/Organizer.Position Summary: The decisions made by a Union Representative/Organizer can have profound effects on worker's lives.As such, a Union Representative/Organizer is resp... Show more

 • Promoted

Universal Customer Service Representative I

Westamerica BancorporationFresno, CA, United States
Full-time

Westamerica is among the largest commercial banks headquartered in California.We are looking for outstanding people to join our winning team.We reached our current strength because our employees, c... Show more

 • Promoted

AT&T Representative

Westpeak Consultants IncFowler, CA, United States
Full-time

Westpeak Consultants Inc is hiring AT&T Representatives in Fresno, CA.This AT&T Representative role is ideal for individuals interested in hands-on customer service and customer support exp... Show more

 • Promoted

Remote Customer Service Representative $45 per hour

GL1Hanford, California
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Universal Customer Service Representative I

Westamerica BankFresno, CA, United States
Full-time

Customer Service RepresentativeWestamerica is among the largest commercial banks headquartered in California.We are looking for outstanding people to join our winning team.We reached our current st... Show more

 • Promoted

Customer Service Representative

David's BridalFresno, CA, United States
Part-time

Best Job Ever!Minimal weekday hours required (join for weekends only!)Generous Team Member discount$400 bonus for every referral hired with NO LIMIT Additional terms and conditions apply.Competitiv... Show more

 • Promoted

Service Team

Panda Restaurant GroupHanford, CA, US
$20.50 hourly
Full-time

Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work... Show more

Work From Home

AmazonFriant, CA
Remote
Full-time

Job Title: Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ... Show more

 • Promoted

Assistant Manager

WingstopHanford, CA, United States
Full-time

Wingstop's mission is to serve the world flavor.Wingstop is the destination when you crave fresh never frozen wings, hand-cut seasoned fries, and any of our famous sides.For people who demand flavo... Show more

 • Promoted

Food Services Support Worker

Fresno Economic Opportunities CommissionFresno, CA, United States
Full-time

SUPERVISORY RESPONSIBILITIES None.SUMMARY Under general direction of the Chef, the Food Services Support Worker supports Fresno EOC's Food Services operations by performing a variety of tasks inclu... Show more

 • Promoted

Consumer Research Panel Member

GL IncLemoore, California
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Stocker

TradeJobsWorkForce93729 Fresno, CA, US
Full-time

Stocker Job Duties: Maintains a clean, neat, and member-ready area.Promptly unlo... Show more

 • Promoted

Customer Service Representative

Dexter Company IncFowler, CA, United States
Full-time

Customer Service RepresentativeWe are searching for an experienced Customer Service Representative at our TexTrail-Fowler-CA facility.Dexter is the premier manufacturer and supplier of axles, suspe... Show more

 • Promoted

Manager, Care Team

Independent Living Systems, LLCHanford, CA, United States
Full-time

We are seeking a Manager, Care Team to join our team at Independent Living Systems (ILS).ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is co... Show more