Accounts Receivable Supervisor

Accounts Receivable Supervisor

Shimano North America Holding, Inc. is a global company offering the world's sporting community top labels and brands, including Shimano, G. Loomis, Power Pro, and Lazer Sports.

We are seeking an Accounts Receivable Supervisor to join our Irvine, CA team! At Shimano, we welcome your talent, innovation, and enthusiasm.

We offer an exceptional array of employee benefits and incentives and are proud to support our employees' health and happiness. We offer paid time off, medical, dental, vision, employer-matching 401k, wellness incentives, a fully equipped on-site gym, rideshare, and much more.

Job Summary:

The Accounts Receivable Supervisor is responsible for overseeing all Accounts Receivable (A/R) operational functions. This role is a key contributor within the Shimano North America Holding, Inc. Finance team, working cross-functionally with internal stakeholders and external customers to support departmental and organizational objectives. Success in this position requires balancing operational execution, customer relationships, and cross-department collaboration while maintaining strong internal controls and process discipline.

Essential Duties/Responsibilities:

• Supervisory Responsibilities: Oversee all A/R operations, including invoicing, cash application, customer and dealer account setup, escalated collections activity, documentation, internal controls, and policy compliance.
• Coordinate team responsibilities, operational priorities, programs, and assigned projects in partnership with management.
• Provide leadership through coaching, training, mentoring, and cross-training of A/R staff to support professional development and business continuity.

Responsibilities:

• Supervise, train, and mentor A/R staff, ensuring workload balance, performance management, and adherence to established metrics.
• Analyze end-to-end cash cycle processes, identify inefficiencies or risks, and implement continuous improvements.
• Perform and oversee daily A/R functions, including batch approvals and postings, bank report downloads, and system report updates.
• Ensure accuracy and timely processing of credit card transactions, invoicing, statements, credit and debit memos, and return-related activities.
• Prepare and complete monthly A/R and intercompany account reconciliations.
• Enforce A/R policies, procedures, and processing deadlines; identify exceptions and implement corrective actions as needed.
• Maintain and support updates to A/R Standard Operating Procedures (SOPs).
• Prepare and present weekly and monthly aging analyses, cash forecasts, KPI reporting, and ad hoc management reports.
• Develop, document, and maintain internal control policies and procedures to enhance operational efficiency and ensure compliance.
• Review customer credit applications, establish credit limits, and manage relationships with third-party collection agencies.
• Collaborate cross-functionally to resolve complex billing inquiries and customer payment disputes.
• Serve as the primary point of contact for audits related to Accounts Receivable.
• Participate in special projects and other duties as assigned.

Job Qualifications:

• 35 years of experience in Accounts Receivable or Collections; prior supervisory experience preferred.
• Strong leadership, organizational, analytical, and problem-solving abilities with exceptional attention to detail.
• Excellent verbal and written communication skills.
• Advanced proficiency in Microsoft Excel, Word, and PowerPoint.
• Ability to manage multiple priorities and consistently meet A/R processing deadlines.

Education:

Bachelor's degree in accounting, Finance, or a related field; equivalent work experience may be considered.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Shimano North America reserves the right to modify and change responsibilities and duties herein without notice.

Shimano North America is an equal opportunity employer and will not discriminate against any employee or applicant based on age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status or any classification protected by federal, state, or local law.