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Field Application EngineerInterSources • Milpitas, CA, US
Field Application Engineer

Field Application Engineer

InterSources • Milpitas, CA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

:
Field Application Engineer (FAE)
• This position will be responsible for supporting Solid State Drive controller products
for specific customers. This position will work closely with customers and
collaborate with core engineering team.

Essential Job Duties and Responsibilities:
• Competent to work independently with cross functional departments.
• Responsible for project managing including the technical relationship with the
assigned customer. The FAE should be the go-to person for customer's technical
contacts.
• Responsible for handling the first level for all technical matters including product
discussions, FA/debug, JIRA tracking/closure and project monitoring.
• Work with firmware/system/ASIC engineers on resolving customer issues

Minimum Requirements/Qualifications:
• Minimum 3+ years field support experience in semiconductor industry
• Proficient in verbal, written and presentation skill
• Familiar with system hardware design
• Good knowledge on schematic capture and PCB layout
• Strong ability to comprehend technical discussion and writing note/summary
• Must enjoy working with dynamic people and building client relationship
• Familiar with PC system architecture and Windows/Linux OS environment
• Experience in SSD system debugging and SSD firmware is a plus
• Good knowledge of NAND flash, SATA, PCIe and NVMe standard is a plus

Benefits, Rewards and Culture
Employees are eligible to be recognized in the following ways:
• Highly competitive salaries differentiated by performance
• Annual merit increases
• RSU for eligible employees
• Year-end bonus
• Invention and Patent Awards
• 401(k) Employer Matching
• Length of Service Awards
• We offer comprehensive health insurance plans for eligible employees and
dependents. There are plans to meet the needs of you and your family.

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Field Application Engineer • Milpitas, CA, US

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