Job Title:SEASONAL OFFICE CLERK - SRS (HDQ) Posting Start Date:3/9/26 Job Description:POSITION PURPOSE This temporary position assists the SRS Dispatcher with dispatching after-hours work crews, equipment or service vehicles in response to consumer requests concerning power outages, member service issues.Work schedule will be 4 p.m.to midnight on weekdays, and 10 am to 10 pm Friday - Sunday (total of 40 hours per week).The incumbent will also be scheduled to work every other weekend.ESSENTIAL DUTIES Answer telephone calls for BEPC and member systems primarily during non-business hours in an incoming call center environment.Accurately, courteously, and quickly handle calls on designated lines, updating records accurately and timely and communicating clearly with line crews, office personnel, and member services staff.Provide customer service support to all customers of Security & Response Services, both Cooperative and member systems wide.Perform other duties as assigned.MINIMUM QUALIFICATIONS Must be at least 18 years.A high school diploma or equivalent (GED or HSED).PREFERRED QUALIFICATIONS Enrollment as a full-time student in a post-secondary degree program.PHYSICAL AND ENVIRONMENTAL DEMANDS This position requires the ability to remain in a stationary position and to move about the office building, occasional reaching below and above shoulder level, constant use of keyboard/computer and other office productivity machinery, bending, kneeling, lifting/carrying up to 10 pounds, and pushing/pulling up to 20 pounds.It also requires finger dexterity and hand coordination.KEY SKILLS Proficient with personal computers and Microsoft Word, Outlook, and Excel.Ability to communicate and must be able to clearly exchange accurate information.I Ability to develop plans, procedures and goals; present information to others; and work under stress to complete projects within deadlines.Excellent written and verbal communication skills.Wage:$18 per hour.
SEASONAL OFFICE CLERK - SRS (HDQ) • Bismarck, ND, United States
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