Conduct tax interviews with clients
Increase retention of all clients
Offer additional products and services
Generate business growth by supporting business to business sales activities
Provide IRS audit support & attend audits as needed
Further develop tax expertise
Mentor and support teammates
High School Diploma or equivalent
Experience completing individual returns
Tax planning and audit support
Ability to effectively communicate in person and in writing
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course 1
Additional experience for this position is acquired through training upon hiring
Knowledge and experience with a Windows-based computer system
Experience working in a fast-paced customer service environment
Availability to work in multiple locations and multiple hours
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
$15.00 - $80.00/Hr.
Pre-Season Tax Professional • Worcester, MA, United States
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