Oracle CX Implementation Consultant (Utilities) - Manager

Description

& SummaryAt PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As an Oracle lead to revenue at PwC, you will focus on working with Oracle's suite of applications and tools designed to manage the entire customer journey, from lead generation to revenue realisation and customer satisfaction. You will be responsible for implementing and configuring Oracle lead management, sales automation, marketing automation, and customer experience solutions to meet the specific needs of an organisation.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Analyse and identify the linkages and interactions between the component parts of an entire system.
Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
Develop skills outside your comfort zone, and encourage others to do the same.
Effectively mentor others.
Use the review of work as an opportunity to deepen the expertise of team members.
Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Business Application Consulting team, you are responsible for the Oracle Lead to Revenue initiatives, focusing on enhancing processes and improving client satisfaction. As a Manager, you are responsible for guiding teams in strategic planning and execution, supporting project success and maintaining elevated standards. You are responsible for leveraging your knowledge in Oracle and delivering Oracle Utilities Meter to Cash Billing Applications.

Responsibilities

- Maintain exemplary standards and successful project outcomes
- Engage in strategic planning and execution to achieve business objectives
- Foster a culture of continuous improvement and innovation
- Develop and mentor team members to enhance their skills
- Maintain and uphold the firm's quality standards and ethical guidelines

What You Must Have

- Bachelor's Degree
- 6 years of experience

What Sets You Apart

- Master's Degree preferred
- Managing Lead-to-Revenue cycle processes
- Understanding multiple business monetization models
- Experience with Oracle CX solutions
- Knowledge of global compliance and regulatory requirements
- Analyzing Lead-to-Revenue processes for improvements
- Deliver Oracle Utilities Meter to Cash Billing Applications
- Aligning Oracle strategies with digital transformation initiatives

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.